Embassy Suites Chicago, Chicago, Broken

OpinionWell's Blog

Home » United States » Illinois » Chicago Destinations » Chicago Hotels » Embassy Suites Chicago

OpinionWell
Rank

59th

Out of 415

Embassy Suites Chicago	Average Price: $342 Check Rates

Hotel Class:

511 North Columbus Drive

Chicago, 60611 View map

3-Star Hotel Rank: 21 of 73
Average review rating: 4.17

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (106) , MyTravelGuide (622) , Travelocity (16) , TripAdvisor (497) , YahooTravel (54)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (11) avoid (11) bad (41) big deal (6) broken (13) chipped (20) complain (19) complaint (19) damage (11) dated (8) difficult (8) dirty (19) disappoint (34) disgust (4) disturbing (8) downside (9) expensive (30) gross (5) hard (26) hassle (8) horrible (8) inconvenient (9) issue (31) lack (6) loud (18) mediocre (6) mold (9) nasty (5) negative (18) noise (34) noisy (19) outrageous (4) peeling (4) poor (17) pricey (4) problem (58) ridiculous (7) rude (9) shock (7) slow (8) smell (19) tear (5) terrible (18) tiny (10) too small (5) uncomfortable (9) unfortunate (9) worn (8) worst (10) wrong (6)

Broken

Appears in 16 comments.

The following words were used in comments with Broken:
bathroom (2) cheap (2) curtain (2) desk (2) fridge (3) lighting (2) need (3) new (2) not (4) room (9) shower (3) soap (2) toilets (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The signage needs improved to know how to get to the front deskThe room needs maintence wallpaper peeling door damage and light socket broken mini fridge not cold need better qality shampoo and soap and no bathrobe found.

"THE GREAT, THE BAD, and THE UGLY " Read full review on TripAdvisor 4/1/2012 Vote

2. The machines on 8,9 and 11 were broken.

"Pathetic Service! " Read full review on TripAdvisor 8/17/2010 Vote

3. The bathroom shower rod was one of the new curved type that gives people more room, but the mount was broken so gravity made the curtain open whenever we showered.

"Great Stay " Read full review on TripAdvisor 7/18/2010 Vote

4. Our room door also had a broken lock.

"Needs some improvement in Maintenance " Read full review on Expedia 1/13/2010 Vote

5. They also had two people working the desk with a very long line waiting to check-in and the auto check-in machine was broken so expect long lines for check-in in the afternoon.

"Good value, great location! " Read full review on TripAdvisor 1/2/2010 Vote

6. Not sure if something was broken of if they ignored us.

"excellent location, complimentary breakfast, expensive internet " Read full review on TripAdvisor 8/15/2009 Vote

7. Check in kiosk was broken and check-in through clerks was average at best.

"My Kind of Town " Read full review on TripAdvisor 7/9/2009 Vote

8. Fridge in room did not work (door was broken), and toilet flush handle was broken.

Read full review on MyTravelGuide 7/22/2008 Vote

9. Fridge in room did not work (door was broken), and toilet flush handle was broken.

Read full review on MyTravelGuide 7/22/2008 Vote

10. I picked up a piece of broken glass off the floor and about 1000 hairs came with it.

"Just Okay. " Read full review on TripAdvisor 4/14/2008 Vote