Embassy Suites Chicago, Chicago, Complain

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Rank

59th

Out of 415

Embassy Suites Chicago	Average Price: $342 Check Rates

Hotel Class:

511 North Columbus Drive

Chicago, 60611 View map

3-Star Hotel Rank: 21 of 73
Average review rating: 4.17

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (106) , MyTravelGuide (622) , Travelocity (16) , TripAdvisor (497) , YahooTravel (54)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (11) avoid (11) bad (41) big deal (6) broken (13) chipped (20) complain (19) complaint (19) damage (11) dated (8) difficult (8) dirty (19) disappoint (34) disgust (4) disturbing (8) downside (9) expensive (30) gross (5) hard (26) hassle (8) horrible (8) inconvenient (9) issue (31) lack (6) loud (18) mediocre (6) mold (9) nasty (5) negative (18) noise (34) noisy (19) outrageous (4) peeling (4) poor (17) pricey (4) problem (58) ridiculous (7) rude (9) shock (7) slow (8) smell (19) tear (5) terrible (18) tiny (10) too small (5) uncomfortable (9) unfortunate (9) worn (8) worst (10) wrong (6)

Complain

Appears in 26 comments.

The following words were used in comments with Complain:
breakfast (2) clean (5) desk (2) friendly (2) great (4) helpful (2) hotel (5) kid (3) liked (2) never (2) new (2) night (3) not (5) park (2) plenty (2) problem (2) reception (3) room (7) staff (3) walking (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We only stayed the one night so didn't complain.

"Good value and good location " Read full review on TripAdvisor 9/18/2011 Vote

2. complained to maid.

"Conference location " Read full review on TripAdvisor 8/21/2011 Vote

3. But my kids never complained.

"Great Location. Would stay again. " Read full review on TripAdvisor 7/15/2011 Vote

4. I had two kids with me and they never complained.

"Great Location. Would stay again. " Read full review on TripAdvisor 7/15/2011 Vote

5. Even my 3 year old daughter kept complaining of the 'sour' smell in the room.

"Pathetic Service! " Read full review on TripAdvisor 8/17/2010 Vote

6. When I finally had enough and complained they offered me a complimentary night at the hotel.

"Avoid this hotel at all costs " Read full review on TripAdvisor 8/13/2010 Vote

7. All in all, you should have no reason to complain about this hotel.

"basic Embassy Suites - no reason to be disappointed " Read full review on TripAdvisor 7/24/2010 Vote

8. Really? We got in late that day so again I was more interested in getting rest for us and baby than to complain.

"Disappointed with this hotel. " Read full review on TripAdvisor 5/30/2010 Vote

9. I didn't complain because we had been travelling all day, with a new born and I already carried all the luggage in the room.

"Disappointed with this hotel. " Read full review on TripAdvisor 5/30/2010 Vote

10. Maybe if I complained but that's not the point.

"Disappointed with this hotel. " Read full review on TripAdvisor 5/30/2010 Vote