Grand Hyatt New York, New York City, Worst

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Rank

147th

Out of 676

Grand Hyatt New York	Average Price: $430 Check Rates

Hotel Class:

Park Avenue at Grand Central Terminal

New York City, 10017 View map

4-Star Hotel Rank: 55 of 106
Average review rating: 3.62

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (74) , MyTravelGuide (4648) , Travelocity (44) , TripAdvisor (929) , YahooTravel (64)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

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a bit small (7) annoy (18) avoid (18) awful (9) bad (66) bed bugs (9) complain (45) complaint (22) damage (6) dated (14) difficult (12) dirty (30) disappoint (66) disgust (7) downside (12) expensive (87) filthy (8) frustrated (6) hard (20) hardly (8) horrible (12) ignored (6) inconvenient (7) issue (34) lack (27) loud (21) mildew (7) mistake (8) mold (24) negative (29) noise (109) noisy (36) overpriced (14) poor (21) pricey (29) problem (91) ridiculous (12) rude (12) shock (14) slow (15) smell (32) stain (6) terrible (14) tiny (38) too small (10) uncomfortable (10) unfortunate (12) worn (24) worst (18) wrong (7)

Worst

Appears in 72 comments.

The following words were used in comments with Worst:
area (3) bad (3) bathroom (4) bathtub (2) breakfast (2) diamond (2) experience (9) generous (3) hard (3) hotel (33) location (5) new (3) not (8) price (3) room (26) service (4) shampoo (2) smell (4) staff (7) tiny (4)

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1. We're Hyatt Diamond members due to a lot of business stays in Hyatts in the UK and quite frankly, this is the worst Hyatt we've ever stayed in.

"Location great, hotel very dated " Read full review on TripAdvisor 3/15/2010 Vote

2. The main restaurant was closed and there was only one relatively small area which in the morning was converted to the breakfast area (no buffet breakfast just a limited selection) and in the evening in a bar/restaurant which served the worst cosmopolitan I have ever tried.

"Doesn't live up to the reputation of the Hyatt chain...best location but not worth it! " Read full review on TripAdvisor 2/5/2010 Vote

3. The worst part though was the strong smoky smell.

"pretty good overall, great location " Read full review on TripAdvisor 11/14/2009 Vote

4. I am a Diamond Member of the Hyatt and this was the worst one I have ever stayed in.

"This is not a Hyatt " Read full review on TripAdvisor 9/14/2009 Vote

5. Hyatt, on the other hand, was one of the worst.

"Terrible stay... small and dark room, unfriendly staff. Great location though... " Read full review on TripAdvisor 8/2/2009 Vote

6. I had the worst headache of my life, I couldn't do anything and it was really late.

"Terrible stay... small and dark room, unfriendly staff. Great location though... " Read full review on TripAdvisor 8/2/2009 Vote

7. this room was the worst of the bunch (I wasn't impressed with any room yet).

"needs to be renovated " Read full review on TripAdvisor 7/26/2009 Vote

8. This hotel is one of the worst I have stayed in since visiting NYC.

Read full review on MyTravelGuide 7/8/2009 Vote

9. The worst part of our stay were the bed bugs we left with.

"Yikes... a waste of money. " Read full review on TripAdvisor 6/30/2009 Vote

10. the ABSOLUTE WORST smelling soap and shampoo I have ever encountered.

"about what one would expect for a 4-star Priceline NYC hotel " Read full review on TripAdvisor 6/20/2009 Vote