Grand Hyatt New York, New York City, Lack

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Rank

147th

Out of 676

Grand Hyatt New York	Average Price: $430 Check Rates

Hotel Class:

Park Avenue at Grand Central Terminal

New York City, 10017 View map

4-Star Hotel Rank: 55 of 106
Average review rating: 3.62

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (74) , MyTravelGuide (4648) , Travelocity (44) , TripAdvisor (929) , YahooTravel (64)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (7) annoy (18) avoid (18) awful (9) bad (66) bed bugs (9) complain (45) complaint (22) damage (6) dated (14) difficult (12) dirty (30) disappoint (66) disgust (7) downside (12) expensive (87) filthy (8) frustrated (6) hard (20) hardly (8) horrible (12) ignored (6) inconvenient (7) issue (34) lack (27) loud (21) mildew (7) mistake (8) mold (24) negative (29) noise (109) noisy (36) overpriced (14) poor (21) pricey (29) problem (91) ridiculous (12) rude (12) shock (14) slow (15) smell (32) stain (6) terrible (14) tiny (38) too small (10) uncomfortable (10) unfortunate (12) worn (24) worst (18) wrong (7)

Lack	Appears in 160 comments.

The following words were used in comments with Lack:
amenity (14) bar (14) bathroom (23) clean (7) coffee (22) expectation (7) facilities (10) great (10) hotel (40) lacking (161) lobby (9) location (10) not (12) refrigerator (9) room (75) service (18) size (7) small (13) staff (8) water (9)

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1. Room was lacking in furniture--had more open space than furniture.

"ugh--we called it the Grand Dump " Read full review on TripAdvisor 3/12/2010 Vote

2. It would be really good to have a fridge and tea / coffee making facilities - I am sure the lack of these is to get you to use the pay coffee bar in the lobby, but all the same.

"Great hotel, great staff, great location " Read full review on TripAdvisor 1/11/2010 Vote

3. The only slight criticism is the lack of kettle in the room or the lack of a mini bar.

"Great Location, Great Hotel !!!!! " Read full review on TripAdvisor 1/6/2010 Vote

4. What Hyatt may lack in character, local color or neighborhood charm, it more than makes up for in convenience and value.

"Clean, Comfy Room in an Unbeatable Location with Value Pricing " Read full review on TripAdvisor 12/29/2009 Vote

5. ), and my wife bemoaned the lack of a decently lit and magnifiable mirror for contact lenses, make-up etc.

"Great location, large but friendly " Read full review on TripAdvisor 11/30/2009 Vote

6. Newish modern decor lovely but lacking in storage and awkward room layout.

"Fine Business Class Hotel Perfect location above Grand Central $$$ for "extras" " Read full review on Expedia 11/12/2009 Vote

7. I was happy with the free coffee or water coupons received upon checkin given the lack of coffee making abilities in the room.

"Great location and good value " Read full review on TripAdvisor 11/12/2009 Vote

8. Bed bugs, lack of mini bar, stationery, or coffee making facilities.

Read full review on MyTravelGuide 10/26/2009 Vote

9. The hotel refused to offer any sort of compensation the next morning even though they didn't bother to tell us about the lack of hot water when we called (and had time to find another hotel), and then after we waited an hour past when they said it would be on.

Read full review on MyTravelGuide 9/1/2009 Vote

10. 3-lacks a small refrigerator to keep fresh water and snacks 4-Internet and local calls should be included in the price of the room .

"Good Hotel, would repeat on next trip " Read full review on TripAdvisor 7/11/2009 Vote