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Rank
147th
Out of 676

Grand Hyatt New York

Average Price: $430  
 
Hotel Class:
Park Avenue at Grand Central Terminal
New York City, 10017 View map  
4-Star Hotel Rank: 55 of 106
Average review rating: 3.62
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (74) , MyTravelGuide (4648) , Travelocity (44) , TripAdvisor (929) , YahooTravel (64)
SAFE TO BOOK ? (3/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 124 comments. 
The following words were used in comments with Complain:
$ (8)   attitude (4)   bathroom (7)   bed (6)   desk (16)   free (9)   good (5)   great (4)   hard (4)   hotel (24)   management (10)   much (10)   night (18)   noise (6)   not (28)   offers (6)   room (53)   shower (6)   staff (8)   well (5)    
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1. We complained right away and was given a look of different rooms which were slot worse than ours.
"We stayed at this hotel from the 9th... " Read full review on TripAdvisor   4/15/2010 Vote      
2. This Hyatt was not as pristine as other Hyatt hotels I have stayed at, but I can't complain about it either.
"PLANNING TO STAY THERE AGAIN " Read full review on TripAdvisor   4/9/2010 Vote      
3. I was staying on a free promotional night so I can't totally complain but I was disappointed at free so I would ahve been annoyed to pay the $300 nightly rate for a Holiday Inn equivalent.
"No so Grand " Read full review on TripAdvisor   3/11/2010 Vote      
4. I complained to the management about her attitude.
"Never take young children......they are not catered for!! " Read full review on TripAdvisor   1/9/2010 Vote      
5. In the morning we complained and were moved to an upgraded room on the 8th floor.
"Never take young children......they are not catered for!! " Read full review on TripAdvisor   1/9/2010 Vote      
6. so I can see why some people complained about the size.
"Perfect Gem " Read full review on TripAdvisor   1/4/2010 Vote      
7. The reception after carefully evaluating my complain upgraded me to a suite and gavme fruits in the room for the 2 remaining days (at a cost per nite above the already paid room) .
"great location , poor condition of the facility " Read full review on Expedia   9/29/2009 Vote      
8. The room was ok, it seemed clean and comfy but even if smoking is forbidden, it smelled terribly of cigarettes and so we complained about that.
"Good Location - Good Hotel for NYC low standards " Read full review on TripAdvisor   9/25/2009 Vote      
9. I never complain, and thus expected that they would reason with me, yet the held me for a guy who always takes advantages.
"Central location, yet typically NYC, rude/stubborn personel " Read full review on TripAdvisor   8/25/2009 Vote      
10. Well, all the dicussion with the waiter, trying to enpower him, did not work, complaining with the front desk, trying to enpower them, did not work (Obviously GH does not empower their employees).
"Central location, yet typically NYC, rude/stubborn personel " Read full review on TripAdvisor   8/25/2009 Vote      
   
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