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Grand Hyatt New York
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OpinionWell
Rank
147th
Out of 676
Grand Hyatt New York
Average Price: $430
Check Rates
Hotel Class:
Park Avenue at Grand Central Terminal
New York City, 10017
View map
4-Star Hotel Rank:
55 of 106
Average review rating:
3.62
OpinionWell Value Index:
3
Traveler reviews analyzed:
Expedia
(
74
)
,
MyTravelGuide
(
4648
)
,
Travelocity
(
44
)
,
TripAdvisor
(
929
)
,
YahooTravel
(
64
)
SAFE TO BOOK ?
(3/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
Recent comments
complained about room smell.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
Recent comments
complained about bed bugs.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
a bit small
(7)
annoy
(18)
avoid
(18)
awful
(9)
bad
(66)
bed bugs
(9)
complain
(45)
complaint
(22)
damage
(6)
dated
(14)
difficult
(12)
dirty
(30)
disappoint
(66)
disgust
(7)
downside
(12)
expensive
(87)
filthy
(8)
frustrated
(6)
hard
(20)
hardly
(8)
horrible
(12)
ignored
(6)
inconvenient
(7)
issue
(34)
lack
(27)
loud
(21)
mildew
(7)
mistake
(8)
mold
(24)
negative
(29)
noise
(109)
noisy
(36)
overpriced
(14)
poor
(21)
pricey
(29)
problem
(91)
ridiculous
(12)
rude
(12)
shock
(14)
slow
(15)
smell
(32)
stain
(6)
terrible
(14)
tiny
(38)
too small
(10)
uncomfortable
(10)
unfortunate
(12)
worn
(24)
worst
(18)
wrong
(7)
See more
Complain
Appears in 124 comments.
The following words were used in comments with
Complain:
$
(8)
attitude
(4)
bathroom
(7)
bed
(6)
desk
(16)
free
(9)
good
(5)
great
(4)
hard
(4)
hotel
(24)
management
(10)
much
(10)
night
(18)
noise
(6)
not
(28)
offers
(6)
room
(53)
shower
(6)
staff
(8)
well
(5)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
We
complain
ed right away and was given a look of different rooms which were slot worse than ours.
"We stayed at this hotel from the 9th... "
Read full review
on
TripAdvisor
4/15/2010
Vote
2.
This Hyatt was not as pristine as other Hyatt hotels I have stayed at, but I can't
complain
about it either.
"PLANNING TO STAY THERE AGAIN "
Read full review
on
TripAdvisor
4/9/2010
Vote
3.
I was staying on a free promotional night so I can't totally
complain
but I was disappointed at free so I would ahve been annoyed to pay the $300 nightly rate for a Holiday Inn equivalent.
"No so Grand "
Read full review
on
TripAdvisor
3/11/2010
Vote
4.
I
complain
ed to the management about her attitude.
"Never take young children......they are not catered for!! "
Read full review
on
TripAdvisor
1/9/2010
Vote
5.
In the morning we
complain
ed and were moved to an upgraded room on the 8th floor.
"Never take young children......they are not catered for!! "
Read full review
on
TripAdvisor
1/9/2010
Vote
6.
so I can see why some people
complain
ed about the size.
"Perfect Gem "
Read full review
on
TripAdvisor
1/4/2010
Vote
7.
The reception after carefully evaluating my
complain
upgraded me to a suite and gavme fruits in the room for the 2 remaining days (at a cost per nite above the already paid room) .
"great location , poor condition of the facility "
Read full review
on
Expedia
9/29/2009
Vote
8.
The room was ok, it seemed clean and comfy but even if smoking is forbidden, it smelled terribly of cigarettes and so we
complain
ed about that.
"Good Location - Good Hotel for NYC low standards "
Read full review
on
TripAdvisor
9/25/2009
Vote
9.
I never
complain
, and thus expected that they would reason with me, yet the held me for a guy who always takes advantages.
"Central location, yet typically NYC, rude/stubborn personel "
Read full review
on
TripAdvisor
8/25/2009
Vote
10.
Well, all the dicussion with the waiter, trying to enpower him, did not work,
complain
ing with the front desk, trying to enpower them, did not work (Obviously GH does not empower their employees).
"Central location, yet typically NYC, rude/stubborn personel "
Read full review
on
TripAdvisor
8/25/2009
Vote
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