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Rank
147th
Out of 676

Grand Hyatt New York

Average Price: $430  
 
Hotel Class:
Park Avenue at Grand Central Terminal
New York City, 10017 View map  
4-Star Hotel Rank: 55 of 106
Average review rating: 3.62
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (74) , MyTravelGuide (4648) , Travelocity (44) , TripAdvisor (929) , YahooTravel (64)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Smell
Appears in 198 comments. 
The following words were used in comments with Smell:
bad (9)   bathroom (35)   bathtub (7)   bed (11)   ceiling (9)   clean (23)   hotel (26)   liked (40)   mildew (18)   mold (18)   musty (27)   not (37)   old (16)   room (174)   service (13)   shower (16)   small (20)   smoke (53)   staff (8)   view (7)    
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1. A parlor suite, one TV wasn't working, it smelled like mildew and gym shoes.
"Musty, dank, outdated, busy, crowded " Read full review on TripAdvisor   5/4/2010 Vote      
2. The room had a strange off smell (something of a smell covering up another smell).
"Air Shaft Overnight " Read full review on TripAdvisor   4/24/2010 Vote      
3. Flashback to the 90's, smelling my parents smoked in living room.
"Smelling smoke in a non smoking room... " Read full review on TripAdvisor   2/10/2010 Vote      
4. Old hotel, very noisy, sanitaryware items is broken, towels is dirty, bad smell in the room,no slippers and bathrobes in 5 stars hotel.
"Disappointment... " Read full review on TripAdvisor   1/3/2010 Vote      
5. The rooms are non-smoking and the smell permeated the hallway and sometimes even came into my room.
"Nice Thanksgiving in New York " Read full review on TripAdvisor   11/29/2009 Vote      
6. The worst part though was the strong smoky smell.
"pretty good overall, great location " Read full review on TripAdvisor   11/14/2009 Vote      
7. The fresh air smell was pleasant (no signs of smokers.
Read full review on MyTravelGuide   10/17/2009 Vote      
8. Room smelled bad.
Read full review on MyTravelGuide   10/15/2009 Vote      
9. The room smelled damp and stale and although the towels were plush and soft, white lint balls came off of them and stuck to my body.
"Just ok... " Read full review on Expedia   10/7/2009 Vote      
10. The smell was bad too.
"great location , poor condition of the facility " Read full review on Expedia   9/29/2009 Vote      
   
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