Grand Hyatt New York, New York City, Rude

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Rank

147th

Out of 676

Grand Hyatt New York	Average Price: $430 Check Rates

Hotel Class:

Park Avenue at Grand Central Terminal

New York City, 10017 View map

4-Star Hotel Rank: 55 of 106
Average review rating: 3.62

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (74) , MyTravelGuide (4648) , Travelocity (44) , TripAdvisor (929) , YahooTravel (64)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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a bit small (7) annoy (18) avoid (18) awful (9) bad (66) bed bugs (9) complain (45) complaint (22) damage (6) dated (14) difficult (12) dirty (30) disappoint (66) disgust (7) downside (12) expensive (87) filthy (8) frustrated (6) hard (20) hardly (8) horrible (12) ignored (6) inconvenient (7) issue (34) lack (27) loud (21) mildew (7) mistake (8) mold (24) negative (29) noise (109) noisy (36) overpriced (14) poor (21) pricey (29) problem (91) ridiculous (12) rude (12) shock (14) slow (15) smell (32) stain (6) terrible (14) tiny (38) too small (10) uncomfortable (10) unfortunate (12) worn (24) worst (18) wrong (7)

Rude	Appears in 99 comments.

The following words were used in comments with Rude:
$ (5) bags (7) concierge (9) couple (5) desk (14) dirty (5) extremely (4) great (4) guest (5) hard (4) helpful (8) hotel (16) ignore (5) liked (5) never (7) not (18) operator (4) room (15) service (7) staff (51)

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1. Book this hotel and go - good service and only complaint would be could hear some noisy guests who were in the corrider 1 morning early - and 1 night very late - but I blame the unthoughtful and rude guests rather than the hotel.

"Perfect for 3 Night Stay - What Else Could you Want? " Read full review on TripAdvisor 5/4/2010 Vote

2. rude door men, artificial friendliness at the concierge counter, small bathrooms not well cleaned, no wifi, sparsely appointed rooms.

"This is a Hyatt??? " Read full review on TripAdvisor 3/8/2010 Vote

3. Some of his staff are very rude (i include the porters too).

"Never take young children......they are not catered for!! " Read full review on TripAdvisor 1/9/2010 Vote

4. The lady conceirge in the 'special lounge' was quite honestly blunty rude.

"Never take young children......they are not catered for!! " Read full review on TripAdvisor 1/9/2010 Vote

5. The gift shop i'd miss just for the rudeness of the ppl oh and the price's are way over the top.

"Amazing " Read full review on TripAdvisor 1/6/2010 Vote

6. Simone as the breafast greeter was rude and surly.

"Good location - shame about the let downs " Read full review on TripAdvisor 10/17/2009 Vote

7. When needing to store luggage the man was blatantly rude.

"Okay- but would stay else where next time " Read full review on TripAdvisor 7/15/2009 Vote

8. Staff was distracted, not client focused, sometimes rude.

Read full review on MyTravelGuide 4/26/2009 Vote

9. I've never experienced such rudeness.

Read full review on MyTravelGuide 4/24/2009 Vote

10. I've never experienced such rudeness.

Read full review on MyTravelGuide 4/24/2009 Vote