Grand Hyatt New York, New York City, Complaint

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Rank

147th

Out of 676

Grand Hyatt New York	Average Price: $430 Check Rates

Hotel Class:

Park Avenue at Grand Central Terminal

New York City, 10017 View map

4-Star Hotel Rank: 55 of 106
Average review rating: 3.62

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (74) , MyTravelGuide (4648) , Travelocity (44) , TripAdvisor (929) , YahooTravel (64)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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a bit small (7) annoy (18) avoid (18) awful (9) bad (66) bed bugs (9) complain (45) complaint (22) damage (6) dated (14) difficult (12) dirty (30) disappoint (66) disgust (7) downside (12) expensive (87) filthy (8) frustrated (6) hard (20) hardly (8) horrible (12) ignored (6) inconvenient (7) issue (34) lack (27) loud (21) mildew (7) mistake (8) mold (24) negative (29) noise (109) noisy (36) overpriced (14) poor (21) pricey (29) problem (91) ridiculous (12) rude (12) shock (14) slow (15) smell (32) stain (6) terrible (14) tiny (38) too small (10) uncomfortable (10) unfortunate (12) worn (24) worst (18) wrong (7)

Complaint

Appears in 159 comments.

The following words were used in comments with Complaint:
bathroom (9) bed (7) clean (6) coffee (14) complaints (159) good (9) hotel (24) lighting (5) liked (7) lobby (8) location (7) most (7) nice (8) night (7) noise (11) not (24) room (72) service (14) small (14) wall (9)

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1. Book this hotel and go - good service and only complaint would be could hear some noisy guests who were in the corrider 1 morning early - and 1 night very late - but I blame the unthoughtful and rude guests rather than the hotel.

"Perfect for 3 Night Stay - What Else Could you Want? " Read full review on TripAdvisor 5/4/2010 Vote

2. No complaints although we did not eat at the hotel.

"Perfect for 3 Night Stay - What Else Could you Want? " Read full review on TripAdvisor 5/4/2010 Vote

3. The Not so Good:Our main complaint is around the room itself, which was 'average' to say the best.

"Great location, average hotel " Read full review on TripAdvisor 5/3/2010 Vote

4. Only complaint was with the maid service.

"Excellent location, good value " Read full review on TripAdvisor 4/4/2010 Vote

5. My major complaint: the room we had (don't know if they all do) had paper thing walls, so for the 1st half of the trip we could hear our neighbours yelling (there was a family of 4) the whole time.

"Good! " Read full review on TripAdvisor 3/7/2010 Vote

6. The corridors and rest of the hotel could do with a bit of modernization, but on the whole no complaints.

"Nice midtown hotel " Read full review on TripAdvisor 2/12/2010 Vote

7. No complaints about the room.

"Great location, great room, very accommodating. An excellent hotel in NYC. " Read full review on TripAdvisor 1/19/2010 Vote

8. The lobby and public areas of this property are gorgeous, and while I realize other reviewers have had room complaints, my suite was perfect and recently remodeled.

"Beautiful room, convenient location " Read full review on TripAdvisor 12/20/2009 Vote

9. Other than that, no complaints.

"Great location for this quick stay - nice room " Read full review on TripAdvisor 12/10/2009 Vote

10. My mother and I stayed in the Hyatt for 3 nights and every one was without complaint.

"Lovely Hotel - perfect trip " Read full review on TripAdvisor 11/23/2009 Vote