Grand Hyatt New York, New York City, Terrible

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Rank

147th

Out of 676

Grand Hyatt New York	Average Price: $430 Check Rates

Hotel Class:

Park Avenue at Grand Central Terminal

New York City, 10017 View map

4-Star Hotel Rank: 55 of 106
Average review rating: 3.62

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (74) , MyTravelGuide (4648) , Travelocity (44) , TripAdvisor (929) , YahooTravel (64)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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a bit small (7) annoy (18) avoid (18) awful (9) bad (66) bed bugs (9) complain (45) complaint (22) damage (6) dated (14) difficult (12) dirty (30) disappoint (66) disgust (7) downside (12) expensive (87) filthy (8) frustrated (6) hard (20) hardly (8) horrible (12) ignored (6) inconvenient (7) issue (34) lack (27) loud (21) mildew (7) mistake (8) mold (24) negative (29) noise (109) noisy (36) overpriced (14) poor (21) pricey (29) problem (91) ridiculous (12) rude (12) shock (14) slow (15) smell (32) stain (6) terrible (14) tiny (38) too small (10) uncomfortable (10) unfortunate (12) worn (24) worst (18) wrong (7)

Terrible

Appears in 71 comments.

The following words were used in comments with Terrible:
bathroom (5) bed (5) dirty (4) experience (5) fridge (4) friendly (4) helpful (4) hotel (9) lighting (5) need (4) new (4) night (7) noise (4) not (7) room (41) service (9) small (10) smell (6) staff (6) view (11)

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1. The club room is ok, breakfast there was terrible.

"Location great, hotel very dated " Read full review on TripAdvisor 3/15/2010 Vote

2. Beautiful brand new looking rooms- terrible view.

"Modern decor + great location + fantastic service= Grand Hyatt New York " Read full review on TripAdvisor 1/23/2010 Vote

3. This, honestly, was the saving grace of service at the hotel - otherwise it would have been a terrible experience.

"Not entirely a Grand Hyatt...maybe a moderately OK one. " Read full review on TripAdvisor 10/13/2009 Vote

4. The room was ok, it seemed clean and comfy but even if smoking is forbidden, it smelled terribly of cigarettes and so we complained about that.

"Good Location - Good Hotel for NYC low standards " Read full review on TripAdvisor 9/25/2009 Vote

5. But again, I was so tired and I had this terrible headache and I just needed so sleep.

Read full review on TripAdvisor 8/12/2009 Vote

6. They had tried to tart it up with a modern lampshade, flat screen TV, but the room needed a repaint, was very dark (terrible lighting), awful old carpet.

"Worst Hyatt I have evey stayed in " Read full review on TripAdvisor 8/11/2009 Vote

7. I don't have much to stay, it was a terrible stay.

"Terrible stay... small and dark room, unfriendly staff. Great location though... " Read full review on TripAdvisor 8/2/2009 Vote

8. A couple of minor demerits: (A) the bed was not terribly comfortable because it transferred motion to my wife whenever I turned over during the night (but it was still passably comfortable.

"Great Night in Manhattan " Read full review on TripAdvisor 4/30/2009 Vote

9. The room is fine, the housekeeping terrible.

"Not Grand. Expensive for price. Excellent Location. " Read full review on TripAdvisor 3/30/2009 Vote

10. We asked for a recommendation on a restaurant and it was awful and the service was terrible.

Read full review on MyTravelGuide 9/9/2008 Vote