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Grand Hyatt New York
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OpinionWell
Rank
147th
Out of 676
Grand Hyatt New York
Average Price: $430
Check Rates
Hotel Class:
Park Avenue at Grand Central Terminal
New York City, 10017
View map
4-Star Hotel Rank:
55 of 106
Average review rating:
3.62
OpinionWell Value Index:
3
Traveler reviews analyzed:
Expedia
(
74
)
,
MyTravelGuide
(
4648
)
,
Travelocity
(
44
)
,
TripAdvisor
(
929
)
,
YahooTravel
(
64
)
SAFE TO BOOK ?
(3/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
Recent comments
complained about room smell.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
Recent comments
complained about bed bugs.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
a bit small
(7)
annoy
(18)
avoid
(18)
awful
(9)
bad
(66)
bed bugs
(9)
complain
(45)
complaint
(22)
damage
(6)
dated
(14)
difficult
(12)
dirty
(30)
disappoint
(66)
disgust
(7)
downside
(12)
expensive
(87)
filthy
(8)
frustrated
(6)
hard
(20)
hardly
(8)
horrible
(12)
ignored
(6)
inconvenient
(7)
issue
(34)
lack
(27)
loud
(21)
mildew
(7)
mistake
(8)
mold
(24)
negative
(29)
noise
(109)
noisy
(36)
overpriced
(14)
poor
(21)
pricey
(29)
problem
(91)
ridiculous
(12)
rude
(12)
shock
(14)
slow
(15)
smell
(32)
stain
(6)
terrible
(14)
tiny
(38)
too small
(10)
uncomfortable
(10)
unfortunate
(12)
worn
(24)
worst
(18)
wrong
(7)
See more
Poor
Appears in 158 comments.
The following words were used in comments with
Poor:
bathroom
(12)
clean
(5)
condition
(5)
customer
(7)
desk
(5)
expectation
(7)
great
(6)
helpful
(7)
hotel
(32)
housekeeping
(9)
lacking
(5)
lighting
(17)
location
(9)
not
(27)
quality
(17)
recommend
(6)
room
(83)
service
(49)
staff
(20)
view
(10)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
Lighting in the room was
poor
and it was difficult for both of us to get ready at the same time.
"Great location, but.... "
Read full review
on
TripAdvisor
1/19/2010
Vote
2.
The hotel is huge, and with the amount of guest you see coming and going throughout the lobby, we'd expect it to be very noisy and staff give
poor
customer service - well, that wasn't the case.
"Perfect Gem "
Read full review
on
TripAdvisor
1/4/2010
Vote
3.
Only negative was
poor
soundproofing of the doors between the rooms.
"Comfort in the midst of confusion "
Read full review
on
Expedia
10/13/2009
Vote
4.
The room itself was in
poor
condition.
"It's simply not clean. Great location...dismal service. Unclean hotel that could be much better, "
Read full review
on
TripAdvisor
9/30/2009
Vote
5.
), and
poor
lighting.
"Great location! "
Read full review
on
Expedia
9/3/2009
Vote
6.
Water pressure in the shower was
poor
.
Read full review
on
MyTravelGuide
8/19/2009
Vote
7.
The public areas were very nice, but the service was
poor
at best.
Read full review
on
TripAdvisor
8/12/2009
Vote
8.
Maid service was
poor
, room and bathroom just got a quick going over, bath not cleaned adequately - and yes, we did leave a tip for housekeeping every day.
"Worst Hyatt I have evey stayed in "
Read full review
on
TripAdvisor
8/11/2009
Vote
9.
poor
quality toiletries and on two occassions, maid service forgot to replenish said toiletries.
"Worst Hyatt I have evey stayed in "
Read full review
on
TripAdvisor
8/11/2009
Vote
10.
all rooms tend to be dark with
poor
lighting and uncomfrtable pillows in my opinion.
"needs to be renovated "
Read full review
on
TripAdvisor
7/26/2009
Vote
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