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Crowne Plaza Times Square Manhattan
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OpinionWell
Rank
84th
Out of 676
Crowne Plaza Times Square Manhattan
Average Price: $439
Check Rates
Hotel Class:
1605 BROADWAY Manhattan
New York City, 10019
View map
4-Star Hotel Rank:
33 of 106
Average review rating:
4.29
OpinionWell Value Index:
3
Traveler reviews analyzed:
BedBugRegistry
(
6
)
,
Expedia
(
89
)
,
MyTravelGuide
(
941
)
,
TripAdvisor
(
1208
)
,
YahooTravel
(
56
)
SAFE TO BOOK ?
(2/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
,
Renovation
.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
a bit pricey
(11)
annoy
(28)
avoid
(24)
awful
(18)
bad
(62)
badly
(12)
barely
(10)
big deal
(10)
broken
(16)
complain
(60)
complaint
(54)
cramped
(10)
damage
(10)
dated
(9)
difficult
(16)
dirty
(16)
disappoint
(91)
disturbing
(13)
downside
(18)
expensive
(154)
frustrated
(10)
hard
(42)
hardly
(11)
inconvenient
(15)
issue
(118)
lack
(24)
loud
(20)
mediocre
(10)
negative
(50)
noise
(134)
noisy
(41)
outdated
(10)
outrageous
(10)
overpriced
(20)
peeling
(11)
poor
(36)
pricey
(31)
problem
(166)
ridiculous
(11)
rock
(21)
rude
(52)
slow
(27)
smell
(15)
terrible
(21)
tiny
(18)
uncomfortable
(12)
unfortunate
(36)
worn
(14)
worst
(20)
wrong
(26)
See more
Unfortunate
Appears in 38 comments.
The following words were used in comments with
Unfortunate:
amenity
(2)
breakfast
(7)
busy
(3)
floor
(3)
helpful
(5)
hotel
(8)
nice
(2)
noise
(2)
not
(10)
problem
(2)
quiet
(3)
reception
(2)
room
(24)
rude
(2)
safe
(2)
secure
(4)
selection
(2)
service
(3)
useful
(2)
view
(5)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
The room had a safe and
unfortunate
ly this was locked shut in the middle of our trip.
"Great staff on reception and good customer service "
Read full review
on
TripAdvisor
5/12/2012
Vote
2.
To me all this hotel needs to be perfect again is a room refurbish as they are quite dated and some are more shabby than others,
unfortunate
ly it is another example of the rooms not reflecting the ultra modern lobby which lulls you into a slightly false sense of security.
"Still a great location but a little bit disappointed!! "
Read full review
on
TripAdvisor
2/20/2012
Vote
3.
This hotel is a gem that has low street appeal and can be missed---which would be
unfortunate
it is a great place to stay.
"The location and staff quality could not be better. "
Read full review
on
TripAdvisor
2/3/2012
Vote
4.
unfortunate
ly we did not have minibars, that was the only little minus besides having trouble and mix up with key cards a few times.
""Location, Location, Location" "
Read full review
on
TripAdvisor
1/20/2012
Vote
5.
Our desk clerk at check in couldn't have been friendlier or more helpful when we arrived early however can't say that about the clerk when we returned for the room key later that afternoon
unfortunate
ly.
"Location, location. location "
Read full review
on
TripAdvisor
12/24/2011
Vote
6.
unfortunate
ly I have lost the name of the front-desk person who went above and beyond to accommodate our request for adjoining rooms.
"Great Hotel Experience "
Read full review
on
TripAdvisor
12/15/2011
Vote
7.
unfortunate
ly we had a room, that had an adjoining door to the next room, even though it was closed and locked, we could still hear noise from the adjoining room until they checked out (day 1 fortunately).
"Great Hotel, Great Stay, a solid 4 of 5, would stay again. "
Read full review
on
TripAdvisor
11/26/2011
Vote
8.
But despite this, the room remained warm at all times and we had to make do,
unfortunate
ly.
"Location, location, location "
Read full review
on
TripAdvisor
11/22/2011
Vote
9.
So
unfortunate
ly we learned if you have an issue contact maintenance directly - and they did respond when we called but at 9:30 pm at night it was a drag.
"Walk to all the shows! "
Read full review
on
TripAdvisor
10/31/2011
Vote
10.
The service,
unfortunate
ly, was not.
"Great room, mediocre service "
Read full review
on
TripAdvisor
10/9/2011
Vote
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