Crowne Plaza Times Square Manhattan, New York City, Complaint

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Rank

84th

Out of 676

Crowne Plaza Times Square Manhattan	Average Price: $439 Check Rates

Hotel Class:

1605 BROADWAY Manhattan

New York City, 10019 View map

4-Star Hotel Rank: 33 of 106
Average review rating: 4.29

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (56) , MyTravelGuide (941) , Expedia (89) , TripAdvisor (1208) , BedBugRegistry (6)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (11) annoy (28) avoid (24) awful (18) bad (62) badly (12) barely (10) big deal (10) broken (16) complain (60) complaint (54) cramped (10) damage (10) dated (9) difficult (16) dirty (16) disappoint (91) disturbing (13) downside (18) expensive (154) frustrated (10) hard (42) hardly (11) inconvenient (15) issue (118) lack (24) loud (20) mediocre (10) negative (50) noise (134) noisy (41) outdated (10) outrageous (10) overpriced (20) peeling (11) poor (36) pricey (31) problem (166) ridiculous (11) rock (21) rude (52) slow (27) smell (15) terrible (21) tiny (18) uncomfortable (12) unfortunate (36) worn (14) worst (20) wrong (26)

Complaint

Appears in 93 comments.

The following words were used in comments with Complaint:
bed (8) charged (3) clean (3) complaints (94) floor (4) hot (6) hotel (14) internet (4) liked (7) night (9) normal (4) not (20) room (22) service (9) shower (4) slight (3) small (5) staff (6) walking (3) water (8)

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1. The only complaint was that the wait for elevators on our floor was anywhere from 5 minutes to 15 minutes.

"The best service of any hotel - Period! " Read full review on TripAdvisor 5/13/2012 Vote

2. I stayed here for 3 nights from 2nd May to 5th May and other than a small bathtub i have no other complaints about this hotel.

"Great Restaurant, Coffee Shop and Location " Read full review on TripAdvisor 5/5/2012 Vote

3. I have no complaints, which is rare since I notice everything even minor scratches on the wall.

"Hotel Food Enhanced the Experience " Read full review on TripAdvisor 4/21/2012 Vote

4. My only complaint.

"No problems at all! " Read full review on TripAdvisor 4/15/2012 Vote

5. Only slight complaint is that I accidentally left three expensive skirts and a dress in the wardrobe, but the hotel made no effort to contact me about these.

"Perfect Location " Read full review on TripAdvisor 3/21/2012 Vote

6. My biggest complaint is the gym and health club.

"A Decent Hotel with a Friendly and Helpful Staff " Read full review on TripAdvisor 3/17/2012 Vote

7. My only complaint in regards to the room is that the temperature could not be lowered from 68 degrees.

"One of our better stays in the Times Sq./Theatre District " Read full review on TripAdvisor 3/14/2012 Vote

8. The only complaint with the iron was that the more common setttings were worn off though it seemed to be modern enough and worked well.

"One of our better stays in the Times Sq./Theatre District " Read full review on TripAdvisor 3/14/2012 Vote

9. My main complaint is that this hotel seems to base it's revenue model on charging for extras and doesn't go out of it's way to provide any type of experience.

"You get what you pay for. No more, no less. " Read full review on TripAdvisor 3/13/2012 Vote

10. The only complaint I have is the fact that the hotel knew we were celebrating a bachelorette weekend and they did NOTHING to make it special or memorable for us.

"Girls Weekend " Read full review on TripAdvisor 3/13/2012 Vote