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Rank
4th
Out of 28

Hotel Royal Plaza in the Walt Disney World Resort

Average Price: $210  
 
Hotel Class:
1905 Hotel Plaza Boulevard
Lake Buena Vista, 32830 View map  
4-Star Hotel Rank: 3 of 15
Average review rating: 3.4
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (81) , MyTravelGuide (106) , TripAdvisor (715)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 29 comments. 
The following words were used in comments with Lack:
amenity (3)   broken (4)   cleanliness (4)   clerk (3)   desk (3)   elevator (3)   helpful (3)   hotel (8)   lacking (31)   lobby (2)   much (3)   night (2)   not (6)   outstanding (2)   personable (2)   rating (2)   room (5)   service (9)   staff (4)   worn (2)    
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1. Cleanliness seemed down a little, friendliness of service lacking just a little and overall just a feeling of people not really caring.
"Royal Plaza has lost some of it's luster " Read full review on TripAdvisor   9/10/2011 Vote      
2. Overall, I'd say the hotel was lacking just a little bit.
"Royal Plaza has lost some of it's luster " Read full review on TripAdvisor   9/10/2011 Vote      
3. Their customer service or lack there of was terrible at best.
"LESS THAN ROYAL STAY " Read full review on TripAdvisor   8/14/2011 Vote      
4. Random things were broken or lacking everywhere (no paper towels in the public restroom, broken washer and dryers, ice machine not always working, one elevator out.
"No Disney Sparkle - not a hotel for kids, blah for adults " Read full review on TripAdvisor   5/18/2011 Vote      
5. What put me off is the lack of amenities for such a 'nice' hotel.
"Not worth the money " Read full review on TripAdvisor   5/10/2011 Vote      
6. What the room may lack in quality (sink was leaking, safe was not working because of dead battery), is more than compensated by the speed and friendliness of the staff.
"Some people always complain, this is a fine hotel. " Read full review on TripAdvisor   5/3/2011 Vote      
7. when we went to the front desk to check in, I thought the clerk was not thorough in telling us about our room's amenities or lack of, she was pleasant though.
"DISNEY RESORT HOTEL COMES UP SHORT " Read full review on TripAdvisor   4/22/2011 Vote      
8. What thieves readily return the items they have stolen? Please be aware of this hotel's lack of customer service and integrity.
"Housekeeping staff to not be trusted....many clothing items stolen " Read full review on TripAdvisor   3/3/2011 Vote      
9. Not one staff member circulated throughout the lobby to check on the welfare of any of us or update us on the progress or lack of it rather.
"Del Webb 50th Anniversary booking prior to Royal Caribbean cruise. " Read full review on TripAdvisor   2/23/2011 Vote      
10. It is true that the staff was lacking in personality, from the desk -clerks to the bartender to the guy who brought in coffee for room service.
"Never Again " Read full review on TripAdvisor   11/1/2010 Vote      
   
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