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Rank
3rd
Out of 27

Princeville Resort

Average Price: $507  
 
Hotel Class:
5520 Kahaku Road
Princeville, 96722 View map  
4-Star Hotel Rank: 2 of 3
Average review rating: 3.88
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (44) , MyTravelGuide (1) , TripAdvisor (807) , YahooTravel (28)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 42 comments. 
The following words were used in comments with Complain:
apology (3)   breakfast (5)   change (5)   charged (3)   drink (3)   food (3)   hotel (7)   internet (3)   management (5)   meal (2)   much (2)   not (9)   park (4)   pool (3)   price (4)   reviews (3)   room (8)   service (8)   staff (2)   valet (2)    
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1. Sorry, but if you spent 1 here, you would not be complaining.
"Simply THE BEST! " Read full review on TripAdvisor   5/15/2012 Vote      
2. On checkout I complained of this situation.
"ill prepared " Read full review on TripAdvisor   3/22/2012 Vote      
3. We felt spoiled when we went to Maui and stayed at the Westin and started complaining.
"Everything was perfect - Best Splurge Hotel " Read full review on TripAdvisor   3/21/2012 Vote      
4. The other hotel restaurant had some service issues during Christmas dinner which we complained about and were credited our children's meals (service was very slow).
"The Descendants should stay here! " Read full review on TripAdvisor   3/14/2012 Vote      
5. I shouldn't complain though.
"Beautiful, peaceful holiday " Read full review on TripAdvisor   3/2/2012 Vote      
6. When you pay that much for a room, do they really have to charge for every little thing??? $18 for non optional valet parking? $14 per day for internet, and VERY expensive meals? Really? After a bit of this my husband began to complain about 'being nickel and dimed to death.
"Great place, but..... " Read full review on TripAdvisor   1/24/2012 Vote      
7. Even before we could complain to someone about how she had been treated, the pool area manager heard about the incident, sought her out and apologized profusely, and offered to buy us lunch.
"Great Property, Fantastic Staff " Read full review on TripAdvisor   12/30/2011 Vote      
8. Over an hour and a half to receive one's main course? When I bitterly complained to the Terrace manager he just expressed regret saying that the hotel was enjoying a high occupancy, while our waiter blamed it on a new chef who 'didn't know what he was doing.
"Rather Disappointing " Read full review on TripAdvisor   12/27/2011 Vote      
9. I have a comment for the reviewer that complains about the service (and even writes their review while in the middle of their stay): After reading your review (that you provided mid-stay), I don't think you would be happy staying anywhere.
"Extraordinary Service " Read full review on TripAdvisor   11/30/2011 Vote      
10. People make me laugh - they do not complain when they travel to Italy or France and pay at least 40% more for everything, plus 20% VAT - but will complain about Hawaii, including their version of a luxury hotel charging / paying employees to go the extra on customer service.
"Amazing staff, service, location @ St Regis...Mahalo! " Read full review on TripAdvisor   11/11/2011 Vote      
   
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