JW Marriott Hotel by the Galleria, Houston, Rude

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Rank

14th

Out of 718

JW Marriott Hotel by the Galleria	Average Daily Rate: NA Check Rates

Hotel Class:

5150 Westheimer Road

Houston, 77056 View map

4-Star Hotel Rank: 11 of 30
Average review rating: 4.54

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (160) , Travelocity (3) , TripAdvisor (159) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 6 comments.

The following words were used in comments with Rude:
not (3) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I found the concierge to be very rude when she said she was 'not allowed' to help me book transportation to the airport.

"Mixed feelings " Read full review on TripAdvisor 5/27/2008 Vote

2. On several other occasions, the staff was rude, when we asked about parking and internet services.

Read full review on MyTravelGuide 5/22/2008 Vote

3. Staff was very unfriendly and actually rude, did not follow through.

Read full review on MyTravelGuide 5/22/2008 Vote

4. I called a week later and spoke to another rude manager, then spoke to someone in the accounting department who sorted it all out.

"Beware of Credit Card Charges! " Read full review on TripAdvisor 1/19/2008 Vote

5. He was VERY rude at first and condescending, not believing me at first.

"Beware of Credit Card Charges! " Read full review on TripAdvisor 1/19/2008 Vote

6. The staff at the front desk were very RUDE.

Read full review on MyTravelGuide 9/9/2004 Vote