JW Marriott Hotel by the Galleria, Houston, Poor

OpinionWell's Blog

Home » United States » Texas » Houston Destinations » Houston Hotels » JW Marriott Hotel by the Galleria

OpinionWell
Rank

14th

Out of 718

JW Marriott Hotel by the Galleria	Average Daily Rate: NA Check Rates

Hotel Class:

5150 Westheimer Road

Houston, 77056 View map

4-Star Hotel Rank: 11 of 30
Average review rating: 4.54

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (160) , Travelocity (3) , TripAdvisor (159) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (2) awful (3) bad (10) badly (3) bed bugs (2) bit dated (2) complain (3) complaint (10) cramped (5) depressing (2) difficult (2) dirty (5) disappoint (11) disgust (4) downside (2) expensive (6) frustrated (3) hard (5) hassle (2) horrible (5) inconvenient (3) issue (2) lack (3) loud (2) mistake (3) negative (4) noise (5) noisy (7) outdated (4) overpriced (5) poor (5) problem (11) ridiculous (2) robbery (1) rude (3) sad (1) sadly (1) shabby (1) sick (1) slow (6) smell (1) terrible (4) tiny (6) too small (2) ugly (3) unimpress (2) unsure (1) weird (1) worst (3) wrong (1)

Poor	Appears in 8 comments.

The following words were used in comments with Poor:
experience (2) extremely (2) food (2) hotel (3) not (2) room (3) service (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. Very poor food service, rooms are somewhat adequate for a Marriott but are not up to par based on our experiences in other JW's.

"Don't stay here! " Read full review on TripAdvisor 4/22/2012 Vote

2. Overall a decent mid-range hotel experience, let down by poor food and drink.

"Great location, a bit noisy, food pretty poor. " Read full review on TripAdvisor 4/19/2012 Vote

3. However, one thing is not up to the hotel rooms standard and this is its restaurant in which service is very poor and the menu is extremely limited.

"Nice hotel with lame restaurant " Read full review on TripAdvisor 6/21/2011 Vote

4. Extremely poor customer service and problem resolution.

"Lots of problems " Read full review on TripAdvisor 4/5/2010 Vote

5. This hotel was a poor value.

"Lots of problems " Read full review on TripAdvisor 4/5/2010 Vote

6. poor room selection.

Read full review on MyTravelGuide 8/9/2008 Vote

7. Old, dirty and poor service.

"Bloody awful. " Read full review on TripAdvisor 7/28/2006 Vote

8. Expensive parking, no refrigerator, poor quality of Pay-per-view reception.

Read full review on MyTravelGuide 7/25/2005 Vote