JW Marriott Hotel by the Galleria, Houston, Badly

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Rank

14th

Out of 718

JW Marriott Hotel by the Galleria	Average Daily Rate: NA Check Rates

Hotel Class:

5150 Westheimer Road

Houston, 77056 View map

4-Star Hotel Rank: 11 of 30
Average review rating: 4.54

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (160) , Travelocity (3) , TripAdvisor (159) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Badly

Appears in 16 comments.

The following words were used in comments with Badly:
$ (2) bad (17) breakfast (2) expectation (2) hotel (5) night (2) not (2) reviews (3) room (3) service (2)

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1. $11 hamburgers are bad enough, but $15 grilled strawberry grouper sandwich?Overall, great customer service, mediocre over priced food.

"Customer service is a priority! " Read full review on TripAdvisor 1/30/2012 Vote

2. If you have read any of my other reviews I rarely give a bad review and this one isn't all bad.

"JW Marriott?? I don't think so.... " Read full review on TripAdvisor 1/7/2012 Vote

3. Now I can vouch that some of the bad reviews were justified.

"JW Marriott- 5 star location but the same can't be said of its rooms and service " Read full review on TripAdvisor 12/17/2011 Vote

4. I could have overlooked the fact that the room was rundown in many aspects, but I simply cannot tolerate bad service.

"JW Marriott- 5 star location but the same can't be said of its rooms and service " Read full review on TripAdvisor 12/17/2011 Vote

5. Normt a bad place but do bit expect a flagship Marriott hotel.

"JW in name only " Read full review on TripAdvisor 6/19/2011 Vote

6. That's just bad luck as the hotel is busy.

"Very tired rooms " Read full review on TripAdvisor 12/1/2010 Vote

7. The rooms were not bad but nothing to write home about.

"Nice hotel across from the galleria. " Read full review on TripAdvisor 5/25/2010 Vote

8. My 3-year old nephew got ill at breakfast, but the hotel staff didn't miss a beat - besides not making us feel bad about the situation, they took care of everything and even made my nephew feel better - they were amazing.

"Best Hotel in Houston " Read full review on Expedia 1/26/2010 Vote

9. The only bad thing thing is the free water bottle provided.

"Great Hotel " Read full review on Expedia 3/5/2009 Vote

10. My lumph node swelled really badly; I had to take Benadryl to go to sleep for several weeks afterward due to the intense pain.

"Bed bugs! Horrible management! Do not stay here! " Read full review on TripAdvisor 2/28/2009 Vote