Hilton Hawaiian Village, Honolulu, Horrible

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OpinionWell
Rank

16th

Out of 165

Hilton Hawaiian Village	Average Price: $379 Check Rates

Hotel Class:

2005 KALIA Road

Honolulu, 96815 View map

4-Star Hotel Rank: 7 of 17
Average review rating: 3.99

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (121) , MyTravelGuide (121) , Travelocity (67) , TripAdvisor (2844) , YahooTravel (6)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

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a bit pricey (26) annoy (63) avoid (110) awful (51) bad (257) broken (32) chipped (29) complain (173) complaint (102) dated (76) difficult (46) dirty (72) disappoint (232) downside (53) expensive (669) frustrated (24) hard (149) hardly (21) hassle (23) horrible (55) issue (130) lack (54) loud (107) mediocre (38) mess (22) mistake (35) negative (130) nightmare (22) noise (127) noisy (75) outdated (51) outrageous (41) overpriced (153) poor (84) pricey (196) problem (266) ridiculous (75) rock (43) rough (21) rude (125) sad (21) shock (32) slow (88) smell (55) terrible (72) tiny (60) unfortunate (60) worn (24) worst (49) wrong (77)

Horrible

Appears in 74 comments.

The following words were used in comments with Horrible:
$ (4) desk (3) expense (4) food (11) great (5) gym (3) hotel (10) internet (3) liked (5) much (8) night (4) not (14) resort (3) room (21) rude (4) service (16) smell (4) traffic (4) upgraded (3) view (8)

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1. Although the customer service was great in terms of general things, if you have a problem, all of a sudden, the customer service is horrible.

"Pretty hotel but hope that nothing goes wrong " Read full review on TripAdvisor 5/20/2012 Vote

2. oahu is horrible too.

"horrible beach with crowded, overrated, overpriced, and noisey hotel " Read full review on TripAdvisor 4/3/2012 Vote

3. tons of people who do not mind walking right on top of you and smashing themselves into the elevators, which are horrible.

"horrible beach with crowded, overrated, overpriced, and noisey hotel " Read full review on TripAdvisor 4/3/2012 Vote

4. The main point is the staff and service is horrible.

"Is Paris in charge? They need some new management.... " Read full review on TripAdvisor 3/31/2012 Vote

5. Finally got checked in, opened the door of the room to be hit full on with a horrible smell of smoke and someone elses cases in the room.

"Awful room and service " Read full review on TripAdvisor 3/7/2012 Vote

6. Internet, though, is horrible, keeps cutting out and is slow (it is always like that, though).

"The resort where no one cares " Read full review on TripAdvisor 2/22/2012 Vote

7. Its a horrible show anyway, DO NOT PAY for it.

"I Will Never Stay Here Again!! Terrible Service! " Read full review on TripAdvisor 1/21/2012 Vote

8. Whilst we were really happy with the location, room and facilities our experience trying to get to or from our room was horrible.

"Lifts in the Rainbow Tower are a nightmare! " Read full review on TripAdvisor 1/12/2012 Vote

9. The Internet connection was horrible, it kept bouncing me out.

"Beautiful Resort - Terrible Internet " Read full review on TripAdvisor 12/27/2011 Vote

10. Great selection, but horrible service.

"Really nice resort " Read full review on TripAdvisor 12/24/2011 Vote