Hilton Hawaiian Village, Honolulu, Frustrated

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Rank

16th

Out of 165

Hilton Hawaiian Village	Average Price: $379 Check Rates

Hotel Class:

2005 KALIA Road

Honolulu, 96815 View map

4-Star Hotel Rank: 7 of 17
Average review rating: 3.99

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (121) , MyTravelGuide (121) , Travelocity (67) , TripAdvisor (2844) , YahooTravel (6)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

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a bit pricey (26) annoy (63) avoid (110) awful (51) bad (257) broken (32) chipped (29) complain (173) complaint (102) dated (76) difficult (46) dirty (72) disappoint (232) downside (53) expensive (669) frustrated (24) hard (149) hardly (21) hassle (23) horrible (55) issue (130) lack (54) loud (107) mediocre (38) mess (22) mistake (35) negative (130) nightmare (22) noise (127) noisy (75) outdated (51) outrageous (41) overpriced (153) poor (84) pricey (196) problem (266) ridiculous (75) rock (43) rough (21) rude (125) sad (21) shock (32) slow (88) smell (55) terrible (72) tiny (60) unfortunate (60) worn (24) worst (49) wrong (77)

Frustrated

Appears in 28 comments.

The following words were used in comments with Frustrated:
adult (2) car (2) desk (2) elevator (3) extremely (2) families (3) hotel (3) liked (2) much (2) night (2) not (5) park (2) personable (2) phone (3) problem (2) recommend (2) reservation (3) restful (2) small (2)

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1. It was very frustrating since I had to join the wedding entourage at a specific time.

"Truly Disappointed " Read full review on TripAdvisor 4/13/2012 Vote

2. We rented stand up paddle boards in the lagoon which is much easier and safer than the ocean for the small kids, was even given a refund when the wind was blowing a bit making it hard for my son to paddle his board (no problem for an adult but frustrating for a smaller child) The Paradise pool has small water slides and shallow areas that where perfect for our 2 year old.

"Great Family Vacation ! " Read full review on TripAdvisor 1/18/2012 Vote

3. Checkin for us - late at night was quite easy, however at other times we walked by the lobby with long lineups and very few staff working at the desk, and some frustrated people in line, even the Hilton Honors line was long.

"Mostly great, just be prepared for a few things. " Read full review on TripAdvisor 1/3/2012 Vote

4. My family (4 adults) had spend 6 night in Maui at the Hyatt and everything was lovely, our stay at HHV however proved, at times to be frustrating.

"Beautiful and yet disappointing. " Read full review on TripAdvisor 12/28/2011 Vote

5. At any rate, this was extremely frustrating and for the rest of the time there I used my cell phone to check and send emails, not the solution I wanted but was grateful I had at least that option.

"Beautiful Resort - Terrible Internet " Read full review on TripAdvisor 12/27/2011 Vote

6. For gosh sake, does't the same person own all the Hiltons? What's it to them if a mistake was made and we needed them to 'make it right' by letting us cancel the existing reservations and stay at the hotel that we originally thought we had booked over the phone with the Hilton Honors folks? The other frustration, which was ongoing, was the elevators.

"I can understand why so many reviews are different " Read full review on TripAdvisor 12/23/2011 Vote

7. Other frustrating things.

"I wouldn't if I were you " Read full review on TripAdvisor 12/22/2011 Vote

8. This was SO FRUSTRATING.

"I wouldn't if I were you " Read full review on TripAdvisor 12/22/2011 Vote

9. As mentioned by others, wait time for elevators in the Rainbow Tower were escessive and at times frustrating but they came eventually :) Would recommend the Hilton Hawaiian Village to young families and will return if the price is right.

"Great family hotel....lots to do " Read full review on TripAdvisor 12/8/2011 Vote

10. The wait for elevators became frustrating.

"Over the Rainbow " Read full review on TripAdvisor 11/28/2011 Vote