Hilton Hawaiian Village, Honolulu, Awful

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OpinionWell
Rank

16th

Out of 165

Hilton Hawaiian Village	Average Price: $379 Check Rates

Hotel Class:

2005 KALIA Road

Honolulu, 96815 View map

4-Star Hotel Rank: 7 of 17
Average review rating: 3.99

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (121) , MyTravelGuide (121) , Travelocity (67) , TripAdvisor (2844) , YahooTravel (6)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

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a bit pricey (26) annoy (63) avoid (110) awful (51) bad (257) broken (32) chipped (29) complain (173) complaint (102) dated (76) difficult (46) dirty (72) disappoint (232) downside (53) expensive (669) frustrated (24) hard (149) hardly (21) hassle (23) horrible (55) issue (130) lack (54) loud (107) mediocre (38) mess (22) mistake (35) negative (130) nightmare (22) noise (127) noisy (75) outdated (51) outrageous (41) overpriced (153) poor (84) pricey (196) problem (266) ridiculous (75) rock (43) rough (21) rude (125) sad (21) shock (32) slow (88) smell (55) terrible (72) tiny (60) unfortunate (60) worn (24) worst (49) wrong (77)

Awful

Appears in 61 comments.

The following words were used in comments with Awful:
$ (5) bad (3) beauty (3) breakfast (5) buffet (3) clean (3) experience (3) food (9) good (3) hotel (8) liked (7) much (3) need (3) night (6) noise (2) not (7) room (12) service (5) smoke (3) view (6)

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1. Service was awful and the food wasn't much better.

"Pretty hotel but hope that nothing goes wrong " Read full review on TripAdvisor 5/20/2012 Vote

2. The resort is huge and has everything a family needs, two Starbucks (the coffee in the room was awful), ABC Store, misc.

"Ali'i Tower - Ocean Views are awesome " Read full review on TripAdvisor 5/16/2012 Vote

3. Her response was to hand us a tourist magazine and for me to pick as they were 'all fine'The noise in the hotel was awful as well, with the asian tourists on our floor throwing several parties in the middle of the night, and despite calling to complain, nothing was ever done about this.

"Wonderful location, but staff makes this a miserable place to stay " Read full review on TripAdvisor 4/30/2012 Vote

4. The first room was awful- the carpeting was worn and had a hole in it and the mirrors were smeared and dirty.

"poorly run " Read full review on TripAdvisor 4/10/2012 Vote

5. Yikes - and Hotel transportation from was aweful, we ended up renting our own car rather than wait for hours to get a ride.

"Awesome stay (despite the weather) " Read full review on TripAdvisor 3/27/2012 Vote

6. Some of the views, like mine, are just awful, so be sure to ask for a room with a decent view (as opposed to a view of high-rises).

"Busy, hectic, but nice, if that's your kind of thing. " Read full review on TripAdvisor 3/19/2012 Vote

7. Continental breakfast in the VIP lounge was awful.

"Disappointed Diamond Companion " Read full review on TripAdvisor 2/21/2012 Vote

8. I had a lovely salad (the tomatoes with chef's personal mozzarella and sea asparagus), a passable Mahi Mahi (with awful/mealy mushrooms on the side), and an amazing green tea creme brulee for dessert.

"Good hotel, amazing beach, but too massive/overwhelming " Read full review on TripAdvisor 1/18/2012 Vote

9. Some rooms have million dollar views that would make you quite happy on arrival, but some others face away from the ocean, and are likely to disappoint with really awful views.

"A bit expensive, but it's a resort, not a hotel. " Read full review on TripAdvisor 12/4/2011 Vote

10. please make it better-it was the most awful options I have ever witnessed at a hotel for their loyal customers.

"Typical Convention Hotel " Read full review on TripAdvisor 11/10/2011 Vote