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Rank
16th
Out of 165

Hilton Hawaiian Village

Average Price: $379  
 
Hotel Class:
2005 KALIA Road
Honolulu, 96815 View map  
4-Star Hotel Rank: 7 of 17
Average review rating: 3.99
OpinionWell Value Index: 2
Traveler reviews analyzed: YahooTravel (6) , MyTravelGuide (121) , Travelocity (67) , Expedia (121) , TripAdvisor (2844)
SAFE TO BOOK ? (4/5 issues found)
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Appears in 39 comments. 
The following words were used in comments with Broken:
area (6)   bathroom (3)   bed (4)   car (3)   desk (5)   great (4)   hotel (4)   liked (6)   lotion (2)   not (13)   park (3)   room (8)   rude (2)   shower (3)   sink (3)   toilets (2)   tub (3)   useful (4)   view (3)   water (4)    
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1. Our bathroom had rust around the tub, the faucet had broken trim and the ceiling was full of paint about to peel off.
"A busy hotel with little service " Read full review on TripAdvisor   5/16/2012 Vote      
2. thanks for hireing great help like all we delt with starting with mark in the back bus and transport lot he was very helpful and persons like him is why we will be returing back real soon we spent 3 days there out of 10 day vaction we made a big mistake going to maui for 7 days we where not very happy once we got to sheraton hotel with lousy' rude'y messy broken down hotel my wife and mysalf could not belive it grounds at the sheraton was nice but thats all poeple working there where mostly rude and had a chip on there shulder unlike the hilton i can't say how great they where and as for hilton grounds mush mush better then sheraton maui hilton pat yoursalfs on your back you won big time as far as we are concerned thank you all for showing us a very nice time we will be back roberto sanchez corona calif.
"great 'nice'awsome 'best " Read full review on TripAdvisor   5/8/2012 Vote      
3. From a service perspective, the make-up mirror was broken, and my note to the housekeeper was ignored for 2 days, prompting me to call the Front Desk to arrange repair.
"Overrated and expensive! " Read full review on TripAdvisor   5/3/2012 Vote      
4. We had an issue with a broken toilet, but the maintnence man came up immediately to take care of it.
"A Perfect Hawaiian Destination Hotel " Read full review on TripAdvisor   4/8/2012 Vote      
5. Lots of the sunbeds were dirty and broken.
"Awful room and service " Read full review on TripAdvisor   3/7/2012 Vote      
6. I checked the hooks on the back of the door, but they were also broken.
"Don't go around holidays! " Read full review on TripAdvisor   2/4/2012 Vote      
7. The fitness center in the tower had few machines, and both treadmills were broken when I was there.
"HHV Too Big, Too Crowded, Too Old " Read full review on TripAdvisor   1/23/2012 Vote      
8. Dragged luggage - painfully - over broken-slate ineven but artistic flooring.
"not frindly to people with even moderate walking problems " Read full review on TripAdvisor   9/9/2011 Vote      
9. Half the elevators were broken at the time which made things slower but they were working on it.
"1st trip to Ha. and were addicted! " Read full review on TripAdvisor   8/23/2011 Vote      
10. Also the ice machine was broken on our floor - just a small inconvenienve though.
"nice but way too crowded and big! " Read full review on TripAdvisor   8/19/2011 Vote      
   
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