Arizona Biltmore, Phoenix, Terrible

OpinionWell's Blog

Home » United States » Arizona » Phoenix Destinations » Phoenix Hotels » Arizona Biltmore

OpinionWell
Rank

8th

Out of 366

Arizona Biltmore	Average Price: $254 Check Rates

Hotel Class:

2400 East Missouri Avenue

Phoenix, 85016 View map

5-Star Hotel Rank: 1 of 13
Average review rating: 3.87

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (39) , MyTravelGuide (8) , Travelocity (7) , TripAdvisor (820) , YahooTravel (57)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (16) avoid (10) awful (19) bad (42) bed bugs (8) bit dated (7) broken (18) chipped (7) complain (21) complaint (24) dated (40) difficult (10) dirty (27) disappoint (66) expensive (63) hard (27) horrible (14) inconvenient (6) issue (58) lack (17) loud (12) mediocre (12) mistake (8) mold (10) negative (23) noise (21) noisy (12) outdated (12) overpriced (32) peeling (9) poor (23) poorly (10) pricey (16) problem (67) ridiculous (11) rock (6) rude (20) sad (15) shabby (9) shock (12) slow (23) smell (16) terrible (21) tiny (11) too small (8) uncomfortable (9) unfortunate (24) worn (35) worst (25) wrong (12)

Terrible

Appears in 30 comments.

The following words were used in comments with Terrible:
bad (2) bags (2) cost (3) expense (2) food (2) hotel (4) management (3) never (3) not (6) order (2) park (2) pool (3) problem (2) resort (2) room (5) service (10) small (2) spa (3) towel (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Eventually they found the bag (claimed it had never been taken out of the trunk) but WOW what a TERRIBLE start to this vacation.

"Terrible Check-In Pretty Much Ruined Trip " Read full review on TripAdvisor 3/30/2012 Vote

2. Parking was terrible.

"Concierge teams needs a lesson in customer service! " Read full review on TripAdvisor 3/12/2012 Vote

3. In order to make myself feel better I ordered a Strawberry daiquiri, which was also terrible.

"Easy, breezy, beautiful Biltmore " Read full review on TripAdvisor 1/1/2012 Vote

4. The service at the bell stand is terrible.

"old, tired and outdated. " Read full review on TripAdvisor 11/20/2011 Vote

5. The service in this hotel is terrible.

"old, tired and outdated. " Read full review on TripAdvisor 11/20/2011 Vote

6. We had a group outing at the golf course which cost $140/person and the course was terrible (no tee markers, no directional signs, no WHOLES in some of the greens, just not worth the cost).

"Not worth the money " Read full review on TripAdvisor 10/26/2011 Vote

7. >The Spa was so bad that ALL of our services were TERRIBLE--management tried to resolve it but it never worked--to pay that much money for service that was not good is not right.

"The good; the bad; the ugly " Read full review on TripAdvisor 9/1/2011 Vote

8. >The pool area management and the Spa management is and was TERRIBLE.

"The good; the bad; the ugly " Read full review on TripAdvisor 9/1/2011 Vote

9. The valets were effective though didn't seem terribly efficient.

"Convention hotel with good quality and high prices " Read full review on TripAdvisor 1/15/2011 Vote

10. I was told that they could only offer a monetary reimbursement but that they were terribly sorry.

"very disappointing " Read full review on TripAdvisor 6/7/2010 Vote