Arizona Biltmore, Phoenix, Shock

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Rank

8th

Out of 366

Arizona Biltmore	Average Price: $254 Check Rates

Hotel Class:

2400 East Missouri Avenue

Phoenix, 85016 View map

5-Star Hotel Rank: 1 of 13
Average review rating: 3.87

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (39) , MyTravelGuide (8) , Travelocity (7) , TripAdvisor (820) , YahooTravel (57)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (16) avoid (10) awful (19) bad (42) bed bugs (8) bit dated (7) broken (18) chipped (7) complain (21) complaint (24) dated (40) difficult (10) dirty (27) disappoint (66) expensive (63) hard (27) horrible (14) inconvenient (6) issue (58) lack (17) loud (12) mediocre (12) mistake (8) mold (10) negative (23) noise (21) noisy (12) outdated (12) overpriced (32) peeling (9) poor (23) poorly (10) pricey (16) problem (67) ridiculous (11) rock (6) rude (20) sad (15) shabby (9) shock (12) slow (23) smell (16) terrible (21) tiny (11) too small (8) uncomfortable (9) unfortunate (24) worn (35) worst (25) wrong (12)

Shock

Appears in 12 comments.

The following words were used in comments with Shock:
$ (3) buffet (2) charged (2) night (2) pool (4) resort (2) room (3)

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1. We went to the pool and was shocked by the shabby condition of the pool area.

"Ocatilla worth it, but only if you get a cheap rate. " Read full review on TripAdvisor 5/7/2012 Vote

2. I was in the Garden building and was shocked at how dated the room was.

"Very dated! " Read full review on TripAdvisor 4/30/2012 Vote

3. shocking.

"So sad the service is so poor " Read full review on TripAdvisor 4/14/2012 Vote

4. A small (honestly maybe 10-15 families) group of us just sat shell-shocked by the pool because the resort was clearly scrambling to deal with their biggest paying customer of the weekend.

"Easter? Please know this... " Read full review on TripAdvisor 2/8/2012 Vote

5. Really? I was so shocked and felt very disappointed after talking with the hostess, nevertheless she said she would ask her manager to confirm.

"Making delicious lemonade out of lemons " Read full review on TripAdvisor 11/24/2011 Vote

6. I'm shocked that they can't even touch up the paint or replace the carpet.

"Terrible stay somewhere else! " Read full review on TripAdvisor 6/18/2011 Vote

7. We were shocked at the number of people smoking cigarettes and cigars by the pool, it stunk of an ash tray.

"Cockroach in sink " Read full review on TripAdvisor 5/30/2011 Vote

8. I was shocked that there is no WiFi in the rooms.

"Beautiful Settings, Terrible Service " Read full review on TripAdvisor 12/16/2010 Vote

9. We always, always, check and double check everything as she carries and EPI pen for shock from allergies.

"If you have food allergies...beware! " Read full review on TripAdvisor 12/30/2009 Vote

10. However, I was beyond shocked at the breakfast buffet on Sunday at the new Frank & Alberts.

"I expect a little better from the staple of good Phoenix Hotels " Read full review on TripAdvisor 9/3/2009 Vote