Arizona Biltmore, Phoenix, Rude

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Rank

8th

Out of 366

Arizona Biltmore	Average Price: $254 Check Rates

Hotel Class:

2400 East Missouri Avenue

Phoenix, 85016 View map

5-Star Hotel Rank: 1 of 13
Average review rating: 3.87

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (39) , MyTravelGuide (8) , Travelocity (7) , TripAdvisor (820) , YahooTravel (57)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (16) avoid (10) awful (19) bad (42) bed bugs (8) bit dated (7) broken (18) chipped (7) complain (21) complaint (24) dated (40) difficult (10) dirty (27) disappoint (66) expensive (63) hard (27) horrible (14) inconvenient (6) issue (58) lack (17) loud (12) mediocre (12) mistake (8) mold (10) negative (23) noise (21) noisy (12) outdated (12) overpriced (32) peeling (9) poor (23) poorly (10) pricey (16) problem (67) ridiculous (11) rock (6) rude (20) sad (15) shabby (9) shock (12) slow (23) smell (16) terrible (21) tiny (11) too small (8) uncomfortable (9) unfortunate (24) worn (35) worst (25) wrong (12)

Rude	Appears in 25 comments.

The following words were used in comments with Rude:
car (2) charged (2) desk (3) not (3) pool (2) problem (2) service (3) staff (4) unhelpful (2) valet (2)

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1. The girls at the spa were equally rude.

"So sad the service is so poor " Read full review on TripAdvisor 4/14/2012 Vote

2. Doris, manager, rudely came to tell me she would take the charges but if I did something wrong I WILL be charged.

"So sad the service is so poor " Read full review on TripAdvisor 4/14/2012 Vote

3. Connie the aquatics instructor was rude and disrespectful, she does not belong at the Biltmore.

"Improvement needed " Read full review on TripAdvisor 8/29/2011 Vote

4. Desk clerks were very unfriendly and rude when additional questions were asked regarding our reservation.

"Very Disappointed " Read full review on TripAdvisor 8/18/2011 Vote

5. These girls were all fairly rude and short with customers.

"Great historical resort " Read full review on TripAdvisor 7/30/2011 Vote

6. Many of the hotel guests bonded over the rude treatment by staff.

"Treated like a second class citizen. " Read full review on TripAdvisor 7/13/2011 Vote

7. Housekeeper too - wow on rude.

"my praise for regino alcon and advice for BIltmore AZ! " Read full review on TripAdvisor 12/9/2010 Vote

8. We were greeted by a rude valet , a screaming child in the lobby and had to wait for our bags.

"High priced inconsistency " Read full review on TripAdvisor 4/7/2010 Vote

9. The hostess in Frank's restaurant was beyond rude and unhelpful, though the food was fabulous.

"Arizona Biltmore: 5 Star Grounds, 1 Star Service, Room Maintenance " Read full review on TripAdvisor 3/17/2010 Vote

10. when asked for dirctions the man behind the valet desk was rude and not willing to print directions (chris).

"what a dump.... " Read full review on TripAdvisor 9/10/2009 Vote