Kona Kai Resort San Diego, San Diego, Service

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Rank

44th

Out of 517

Kona Kai Resort San Diego	Average Price: $179 Check Rates

Hotel Class:

1551 Shelter Island Drive

San Diego, 92106 View map

3-Star Hotel Rank: 20 of 101
Average review rating: 3.49

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (81) , MyTravelGuide (44) , Travelocity (10) , TripAdvisor (253) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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balcony (45) bar (13) bathroom (64) beach (39) bed (40) breakfast (70) charge (30) check in (23) check out (9) concierge (8) cost (13) deal (15) decor (17) discount (9) downtown (35) fee (19) food (61) front desk (78) gym (19) hot tub (8) hotel (418) housekeeping (13) lobby (29) location (137) manager (32) money (16) ocean (15) parking (92) patio (22) pillow (23) pool (117) price (56) rate (30) recommend (35) restaurant (81) room (538) room service (19) service (87) shower (29) shuttle (19) spa (18) staff (129) street (18) towel (14) tub (9) value (11) view (180) walk (35) waterfront (11) wireless (18)

Service

Appears in 87 comments.

86% wrote positive comments about service

The following words were used in comments with Service:
beauty (6) best (4) breakfast (4) clean (4) customer (7) desk (6) enjoy (4) excellent (10) food (10) friendly (5) good (14) great (16) hotel (22) lacking (4) location (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service at the restaurant was very good, food notover priced for the area.

"Great service!! " Read full review on TripAdvisor 5/14/2012 Vote

2. There service was very good.

"OUR STAY " Read full review on TripAdvisor 4/30/2012 Vote

3. I just wanna say that I will he back again and hope that Tina and Patrice get recognized for their wonderful customer service.

"Delightful " Read full review on TripAdvisor 4/5/2012 Vote

4. Food and service were good but there were not many diners so it's hard to say what it would be like when busier.

"Location, location, location " Read full review on TripAdvisor 3/22/2012 Vote

5. Service at the bar was good.

"Figured out the translation of "Kona Kai"..... " Read full review on TripAdvisor 3/18/2012 Vote

6. I had the best service at the front desk.

"I will come back over and over again! " Read full review on TripAdvisor 2/11/2012 Vote

7. We paid $83.50 per night for a standard room with two queen beds, parking was extra and the price did not include breakfast, the internet services were free and fast.

"Some Great, Some not so much... " Read full review on TripAdvisor 12/29/2011 Vote

8. Now that's some good customer service!(I guess it's hit and miss depending upon who is working what shift.

"San Diego - Aloha Style? " Read full review on TripAdvisor 9/21/2011 Vote

9. Great area, friendly service and a wonderful community made this the perfect hotel for us.

"Will definitely be back! " Read full review on TripAdvisor 9/10/2011 Vote

10. The service that we received was awesome, some of the best ever.

"Will definitely be back! " Read full review on TripAdvisor 9/10/2011 Vote