Kona Kai Resort San Diego, San Diego, Manager

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Home » United States » California » San Diego Destinations » San Diego Hotels » Kona Kai Resort San Diego

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Rank

44th

Out of 517

Kona Kai Resort San Diego	Average Price: $179 Check Rates

Hotel Class:

1551 Shelter Island Drive

San Diego, 92106 View map

3-Star Hotel Rank: 20 of 101
Average review rating: 3.49

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (81) , MyTravelGuide (44) , Travelocity (10) , TripAdvisor (253) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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balcony (45) bar (13) bathroom (64) beach (39) bed (40) breakfast (70) charge (30) check in (23) check out (9) concierge (8) cost (13) deal (15) decor (17) discount (9) downtown (35) fee (19) food (61) front desk (78) gym (19) hot tub (8) hotel (418) housekeeping (13) lobby (29) location (137) manager (32) money (16) ocean (15) parking (92) patio (22) pillow (23) pool (117) price (56) rate (30) recommend (35) restaurant (81) room (538) room service (19) service (87) shower (29) shuttle (19) spa (18) staff (129) street (18) towel (14) tub (9) value (11) view (180) walk (35) waterfront (11) wireless (18)

Manager

Appears in 32 comments.

55% wrote positive comments about manager

The following words were used in comments with Manager:
cares (2) desk (7) families (2) friendly (3) helpful (3) hotel (7) management (35) night (2) problem (2) responsive (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We let the manager know and they took care of the problem with the heater.

"Some Great, Some not so much... " Read full review on TripAdvisor 12/29/2011 Vote

2. When a manager, like Dennis, goes out of his way to make us happy, it shows he appreciates us choosing his hotel.

"Great Room, Great Rate, So peaceful " Read full review on TripAdvisor 7/16/2010 Vote

3. Staff and the manager were extremely friendly and helpful.

"Great stay at the Kona Kai! " Read full review on TripAdvisor 4/16/2010 Vote

4. Dennis Vinegas (Hotel Operations Manager), was very helpful and assured all of our needs were compensated.

"Relaxing stay with beautiful view and excellent staff " Read full review on TripAdvisor 9/22/2009 Vote

5. The manager Dennis was outstanding also.

"Fantastic Service! " Read full review on TripAdvisor 6/7/2009 Vote

6. Dinner was declined by the manager, microwave rental was 10 Dollars (which they waived after some dicussion) and there was zero sympathy for our situation except for the standard ' I am sorry' .

"Aggravating service " Read full review on TripAdvisor 1/1/2012 Vote

7. When asked if they wanted to please their customers, manager on duty replied 'only to an extent'.

"Awful customer service " Read full review on TripAdvisor 10/8/2011 Vote

8. My friends and I were fortunate to meet the Front Office Manager, Michael Orantes.

"Outstanding Service " Read full review on TripAdvisor 4/11/2011 Vote

9. She asked if I was waiting on a room and I explained my situation about waiting and how the manager was surprisingly unavailable.

"Some good, some bad, needs improvement. " Read full review on TripAdvisor 1/3/2011 Vote

10. I then asked to speak to a manager and she went somewhere in the back and came out and said the manager was in a meeting and not available.

"Some good, some bad, needs improvement. " Read full review on TripAdvisor 1/3/2011 Vote