Kona Kai Resort San Diego, San Diego, Check In

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Rank

44th

Out of 517

Kona Kai Resort San Diego	Average Price: $179 Check Rates

Hotel Class:

1551 Shelter Island Drive

San Diego, 92106 View map

3-Star Hotel Rank: 20 of 101
Average review rating: 3.49

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (81) , MyTravelGuide (44) , Travelocity (10) , TripAdvisor (253) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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balcony (45) bar (13) bathroom (64) beach (39) bed (40) breakfast (70) charge (30) check in (23) check out (9) concierge (8) cost (13) deal (15) decor (17) discount (9) downtown (35) fee (19) food (61) front desk (78) gym (19) hot tub (8) hotel (418) housekeeping (13) lobby (29) location (137) manager (32) money (16) ocean (15) parking (92) patio (22) pillow (23) pool (117) price (56) rate (30) recommend (35) restaurant (81) room (538) room service (19) service (87) shower (29) shuttle (19) spa (18) staff (129) street (18) towel (14) tub (9) value (11) view (180) walk (35) waterfront (11) wireless (18)

Check in

Appears in 23 comments.

85% wrote positive comments about check in

The following words were used in comments with Check in:
disappoint (2) fast (2) floor (2) friendly (2) happy (2) hotel (3) lobby (2) pleasant (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Check-in was efficient and the room easy to find.

"Just another hotel by the water " Read full review on TripAdvisor 2/12/2012 Vote

2. Check in was fast, friendly and made me feel at home.

"Dream come true! " Read full review on TripAdvisor 9/2/2011 Vote

3. Also the addtional cost to use the gym, had the staff been a little more pleasant at the time of check in we would have thought 'oh well our mistake' but the arrogance of the check in clerks especially when i mentioned about the parking and the breakfast costs, immediately made me wish to spend as little money in this hotel as possible.

"What a let down " Read full review on TripAdvisor 8/25/2010 Vote

4. Check-in was prompt, dispassionate, impersonal and failed to provide room requirements requested and confirmed earlier.

"Not What I Expected... " Read full review on Expedia 5/5/2010 Vote

5. Trudi was very helpful upon check-in and was very pleasant throughout our stay.

"Private, quiet and beautiful view, good location " Read full review on TripAdvisor 10/16/2009 Vote

6. Check in was fairly fast with Jason at the front desk.

"Good for What I Paid " Read full review on TripAdvisor 4/18/2009 Vote

7. Upon check-in, the front desk staff was friendly and attentive.

"Housekeeping Steals " Read full review on TripAdvisor 5/14/2008 Vote

8. Check-in and check-out was quick and painless and the front desk staff were outstanding, specifically Tina.

"Great place! " Read full review on TripAdvisor 5/19/2012 Vote

9. Late check in found us with a grumpy front desk agent (it was only 10:30pm) a very average room (we are returning, local guests & booked a premium room) not the same layout, view, decor or design of the room we had stayed in during a past visit.

"Hi front desk.. I think there is a ghost in our room.. " Read full review on TripAdvisor 1/25/2012 Vote

10. There was no early check in, so after being kicked out of the other hotel and after packing our many bags and infant crib we had no room for the rest of the day.

"Aggravating service " Read full review on TripAdvisor 1/1/2012 Vote