Kona Kai Resort San Diego, San Diego, Front Desk

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Home » United States » California » San Diego Destinations » San Diego Hotels » Kona Kai Resort San Diego

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Rank

44th

Out of 517

Kona Kai Resort San Diego	Average Price: $179 Check Rates

Hotel Class:

1551 Shelter Island Drive

San Diego, 92106 View map

3-Star Hotel Rank: 20 of 101
Average review rating: 3.49

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (81) , MyTravelGuide (44) , Travelocity (10) , TripAdvisor (253) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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balcony (45) bar (13) bathroom (64) beach (39) bed (40) breakfast (70) charge (30) check in (23) check out (9) concierge (8) cost (13) deal (15) decor (17) discount (9) downtown (35) fee (19) food (61) front desk (78) gym (19) hot tub (8) hotel (418) housekeeping (13) lobby (29) location (137) manager (32) money (16) ocean (15) parking (92) patio (22) pillow (23) pool (117) price (56) rate (30) recommend (35) restaurant (81) room (538) room service (19) service (87) shower (29) shuttle (19) spa (18) staff (129) street (18) towel (14) tub (9) value (11) view (180) walk (35) waterfront (11) wireless (18)

Front desk

Appears in 78 comments.

79% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (9) great (5) guest (3) helpful (11) hotel (8) liked (4) management (8) nice (3) night (3) perfect (3) personable (4) pool (3) problem (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Check-in and check-out was quick and painless and the front desk staff were outstanding, specifically Tina.

"Great place! " Read full review on TripAdvisor 5/19/2012 Vote

2. The grounds and common areas were well done and the front desk staff were friendly and helpful.

"Pretty Outside, Tired and Worn Out Room " Read full review on TripAdvisor 2/19/2012 Vote

3. Chrissy and Arnel at the front desk were friendly and made me feel like a guest and not another customer.

"I'll be back! " Read full review on TripAdvisor 8/21/2011 Vote

4. Second if you ask the front desk a request, it more than likely will not happen (asked to be in a room next to my family a week ahead of time and that did not happen AND asked for my room to get cleaned one day only to come back at 7pm to find it not done).

"I've stayed in better places in remote villages of Kenya " Read full review on TripAdvisor 8/16/2011 Vote

5. I told him to ask the front desk girl about the 2 I brought down in a glass and that I would be happy to send him the pictures I took.

"Roach Motel " Read full review on TripAdvisor 7/18/2011 Vote

6. From the concierge, to Mike Orantes and Chissie Esguerra at the front desk, our family stay here was very good.

"An oasis for friends " Read full review on TripAdvisor 6/5/2011 Vote

7. Chrissie at the front desk was wonderful and Emilio was so very helpful.

"Beautiful! " Read full review on TripAdvisor 6/1/2011 Vote

8. People at front desk were very helpful to print my boarding pass.

"Thank you! " Read full review on TripAdvisor 5/29/2011 Vote

9. When we arrived Sergio at the front desk was very courteous and helpful.

"Fantastic Place, Fantastic Service! " Read full review on TripAdvisor 5/19/2011 Vote

10. The front desk was very friendly and inviting.

"The front desk lady Patrice was excellent....very friendly " Read full review on TripAdvisor 4/17/2011 Vote