US Grant Hotel, San Diego, Service

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Rank

17th

Out of 517

US Grant Hotel	Average Price: $279 Check Rates

Hotel Class:

326 Broadway

San Diego, 92101 View map

4-Star Hotel Rank: 9 of 30
Average review rating: 4.16

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (87) , MyTravelGuide (66) , TripAdvisor (781) , YahooTravel (11)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (55) bar (119) bath (29) bathroom (232) bed (203) bill (30) breakfast (128) charge (51) check in (96) check out (38) complimentary (40) concierge (145) cost (31) deal (32) decor (64) dinner (82) downtown (177) fee (33) food (152) front desk (134) gym (22) hotel (1748) housekeeping (74) lobby (207) location (421) lunch (21) manager (46) money (29) parking (124) pillow (41) pool (53) price (91) rate (66) recommend (140) restaurant (272) room (1436) room service (70) service (487) shower (133) staff (568) street (225) suite (203) towel (37) tub (36) valet (130) valet parking (64) value (21) view (99) walk (154) wireless (35)

Service

Appears in 487 comments.

93% wrote positive comments about service

The following words were used in comments with Service:
amazed (21) beauty (31) clean (21) concierge (23) customer (33) excellent (50) food (31) friendly (24) good (35) great (76) helpful (26) hotel (125) liked (26) location (29) nice (32) night (25)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The customer service was excellent and the location was great for the Gas Lamp District.

"Great Hotel " Read full review on TripAdvisor 5/16/2012 Vote

2. Beautiful rooms, personable and friendly service.

"Excellent stay " Read full review on TripAdvisor 5/13/2012 Vote

3. The food and service was great, and I'd love to visit again.

"LOVE the US Grant! " Read full review on TripAdvisor 5/9/2012 Vote

4. The service in the lounge was equally exceptional and very friendly.

"A definite 5 star " Read full review on TripAdvisor 5/6/2012 Vote

5. The service is amazing, the rooms very nice, the food pricier then most, but I would definitely stay here again and recommend it to others.

"A definite 5 star " Read full review on TripAdvisor 5/6/2012 Vote

6. Staff provides excellent service.

"Great food, great service & great stay " Read full review on TripAdvisor 4/24/2012 Vote

7. Their restaurant (I forget the name) was fantastic, Sergio (the waiter) was knowledgeable, provided excellent service.

"Gorgeous hotel, impeccable service, simply an amazing experience! " Read full review on TripAdvisor 4/23/2012 Vote

8. If you are a young couple looking for a classy, beautiful yet affordable hotel in the middle of the hip and happening area of San Diego yet want to feel you want to be transported to another era where service, class and beauty rank much higher than anywhere else in a big city, this is the place for you.

"Gorgeous hotel, impeccable service, simply an amazing experience! " Read full review on TripAdvisor 4/23/2012 Vote

9. Great service and beautiful well appointed rooms.

"What a great hotel! " Read full review on TripAdvisor 4/20/2012 Vote

10. The food was superb, the service likewise, as in the entire hotel.

"as centrally located as it gets " Read full review on TripAdvisor 4/19/2012 Vote