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Rank
17th
Out of 517

US Grant Hotel

Average Price: $279  
 
Hotel Class:
326 Broadway
San Diego, 92101 View map  
4-Star Hotel Rank: 9 of 30
Average review rating: 4.16
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (87) , MyTravelGuide (66) , TripAdvisor (781) , YahooTravel (11)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 45 comments. 
69% wrote positive comments about manager
The following words were used in comments with Manager:
beauty (3)   best (3)   cares (3)   desk (6)   generous (8)   guest (3)   hotel (14)   housekeeping (3)   least (3)   management (50)   most (3)   recommend (2)    
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1. The hotel customer service manager was outstanding, and helped me and my disabled son before we even got there.
"Outstanding Customer Service " Read full review on TripAdvisor   12/22/2011 Vote      
2. The manager on duty did an amazing job and put us in an large and incredible suite.
"Nice, but should be better for the money. " Read full review on TripAdvisor   9/14/2011 Vote      
3. This is my first time staying at a Starwood property and I was very pleased with the attentiveness and professionalism of the manager.
"Fabulous management " Read full review on TripAdvisor   7/3/2011 Vote      
4. It was clear to me that the outstanding service that I had received from all the staff had been initiated from a General Manager that cares about his guests.
"Flawless " Read full review on TripAdvisor   4/22/2010 Vote      
5. Upon departure, I placed a call to the General Manager of this property to congratulate him on our flawless stay.
"Flawless " Read full review on TripAdvisor   4/22/2010 Vote      
6. First of all I seriously saw a roach in the bathroom, I called the manager and she said that they would send someone to take care of it, but they took too long.
"Sucky Stay " Read full review on TripAdvisor   12/12/2009 Vote      
7. This is a beautiful hotel without a doubt but it is a real shame that the owners/managers haven't realised that surface elegance and beauty are no substitute for real old fashioned customer care.
"Beautiful hotel - not so beautiful customer treatment " Read full review on TripAdvisor   10/2/2009 Vote      
8. The welcome from the sales manager, the front office manager and all the staff can onlz be summed up as astounding.
"US Grant-the Kumayyayi victory " Read full review on TripAdvisor   5/21/2009 Vote      
9. We were greeted upon arrival by a valet attendant, a bellman and a very nice lady--a manager possibly.
"US Grant is THE place to stay in San Diego " Read full review on TripAdvisor   7/15/2008 Vote      
10. I am a regular Enterprise renter and the manager at the local location was amazingly ignorant and rude - and it takes a lot for me to write that as I am very forgiving for the most part when people have an off day.
"A definite 5 star " Read full review on TripAdvisor   5/6/2012 Vote      
   
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