US Grant Hotel, San Diego, Concierge

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Rank

17th

Out of 517

US Grant Hotel	Average Price: $279 Check Rates

Hotel Class:

326 Broadway

San Diego, 92101 View map

4-Star Hotel Rank: 9 of 30
Average review rating: 4.16

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (87) , MyTravelGuide (66) , TripAdvisor (781) , YahooTravel (11)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (55) bar (119) bath (29) bathroom (232) bed (203) bill (30) breakfast (128) charge (51) check in (96) check out (38) complimentary (40) concierge (145) cost (31) deal (32) decor (64) dinner (82) downtown (177) fee (33) food (152) front desk (134) gym (22) hotel (1748) housekeeping (74) lobby (207) location (421) lunch (21) manager (46) money (29) parking (124) pillow (41) pool (53) price (91) rate (66) recommend (140) restaurant (272) room (1436) room service (70) service (487) shower (133) staff (568) street (225) suite (203) towel (37) tub (36) valet (130) valet parking (64) value (21) view (99) walk (154) wireless (35)

Concierge

Appears in 145 comments.

96% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (19) great (14) helpful (52) hotel (27) knowledgable (7) liked (7) location (7) recommend (15) reservation (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was very helpful and concierge helped us book at a spa around the corner that was wonderful.

"Great hotel, but rough neighborhood. " Read full review on TripAdvisor 5/6/2012 Vote

2. The concierge, Joseph Valdez, was especially helpful in guiding me to the best restaurants and planning my daytime activities.

"Beautiful hotel in a great location " Read full review on TripAdvisor 4/8/2012 Vote

3. The hotel staff (especially Mark and the Concierge) was very friendly to our little one and made her feel very welcome, which was something we really appreciate.

"Beautiful Hotel, Wonderful Stay! " Read full review on TripAdvisor 3/7/2012 Vote

4. The concierge even helped us choose a restaurant for dinner.

"Luxury hotel without the snobbery " Read full review on TripAdvisor 3/4/2012 Vote

5. We found all members of staff extremely courteous from reception to valet parking to concierge.

"Oozes history, service and excellence but a Tip travellers " Read full review on TripAdvisor 1/26/2012 Vote

6. Concierge staff were incredibly helpful and friendly.

"Fantastic staff and beautiful hotel " Read full review on TripAdvisor 1/14/2012 Vote

7. The concierge was great and had perfect recommendations for exactly what I was looking for.

"Outstanding service and product " Read full review on TripAdvisor 1/12/2012 Vote

8. The concierge and staff are outstanding as well.

"Fabulous hotel time after time " Read full review on TripAdvisor 1/4/2012 Vote

9. The concierge Leanne was very helpful in arranging our boarding passes for our flights.

"Rooms and bathrooms too small for this hotel to be 5 star or included in the luxury collection " Read full review on TripAdvisor 12/24/2011 Vote

10. Aesthetically beautiful, good service, friendly staff, great concierge.

"Lovely experience " Read full review on TripAdvisor 12/3/2011 Vote