US Grant Hotel, San Diego, Front Desk

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Rank

17th

Out of 517

US Grant Hotel	Average Price: $279 Check Rates

Hotel Class:

326 Broadway

San Diego, 92101 View map

4-Star Hotel Rank: 9 of 30
Average review rating: 4.16

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (87) , MyTravelGuide (66) , TripAdvisor (781) , YahooTravel (11)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (55) bar (119) bath (29) bathroom (232) bed (203) bill (30) breakfast (128) charge (51) check in (96) check out (38) complimentary (40) concierge (145) cost (31) deal (32) decor (64) dinner (82) downtown (177) fee (33) food (152) front desk (134) gym (22) hotel (1748) housekeeping (74) lobby (207) location (421) lunch (21) manager (46) money (29) parking (124) pillow (41) pool (53) price (91) rate (66) recommend (140) restaurant (272) room (1436) room service (70) service (487) shower (133) staff (568) street (225) suite (203) towel (37) tub (36) valet (130) valet parking (64) value (21) view (99) walk (154) wireless (35)

Front desk

Appears in 134 comments.

82% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (7) concierge (16) desk (136) excellent (5) extremely (5) friendly (13) great (9) helpful (21) hotel (20) housekeeping (10) management (8) professional (6) welcoming (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The young front desk staff was very friendly as well.

"No complaint! " Read full review on TripAdvisor 4/1/2012 Vote

2. They are very friendly and welcoming (with the exception of one particular front desk staff member who's name escapes me but he worked the desk at 4am).

"Sweet staff " Read full review on TripAdvisor 3/26/2012 Vote

3. The front desk was welcoming and helpful.

"Service with a Smile " Read full review on TripAdvisor 3/21/2012 Vote

4. The front desk was gracious, friendly and professional.

"WE WERE SPEECHLESS.... " Read full review on TripAdvisor 3/18/2012 Vote

5. The front desk associate, Magdalena, was friendly, efficient and had a great smile.

"Outstanding service and product " Read full review on TripAdvisor 1/12/2012 Vote

6. No big deal, I called the front desk and someone brought some up.

"Serious Housekeeping Issues " Read full review on TripAdvisor 1/10/2012 Vote

7. The front desk staff was excellent, and made sure our needs were met.

"Wonderful hotel, great location, excellent staff " Read full review on TripAdvisor 12/30/2011 Vote

8. Although our stay was short, the front desk experience, and Ryan's extra efforts, by made our stay most enjoyable.

"Wonderful hotel, great location, excellent staff " Read full review on TripAdvisor 12/30/2011 Vote

9. As you enter the lobby to go to the front desk, you realize you have entered a world of elegance, with a lot of character and class.

"A lot of character and class " Read full review on TripAdvisor 12/25/2011 Vote

10. The man at the front desk gave us directions to Old Town San Diego where my partner and I ate the most amazing Mexican meal - and would consider moving to San Diego all the way from Melbourne based on how great that Taco tasted!hahaBut anyway, back to the U.

"Beautiful hotel in San Diego " Read full review on TripAdvisor 12/14/2011 Vote