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Rank
17th
Out of 517

US Grant Hotel

Average Price: $279  
 
Hotel Class:
326 Broadway
San Diego, 92101 View map  
4-Star Hotel Rank: 9 of 30
Average review rating: 4.16
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (87) , MyTravelGuide (66) , TripAdvisor (781) , YahooTravel (11)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Housekeeping
Appears in 74 comments. 
75% wrote positive comments about housekeeping
The following words were used in comments with Housekeeping:
clean (8)   concierge (5)   desk (10)   experience (4)   friendly (5)   great (5)   helpful (4)   hotel (8)   liked (4)   management (5)   night (7)    
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1. Every staff member is encountered from the valet to front desk, to housekeeping were always gracious, welcoming, helpful and seemed genuine in their interaction with customers.
"Amazing " Read full review on TripAdvisor   4/9/2012 Vote      
2. Housekeeping also would stock the ice for you in the evening, so very nice.
"Beautiful hotel, close to Gaslamp, Waterfront and Little Italy!! " Read full review on TripAdvisor   2/3/2012 Vote      
3. The housekeeping staff was superb.
"Excellent But For the Location " Read full review on TripAdvisor   1/30/2012 Vote      
4. My housekeeping service was impeccable.
"Outstanding service and product " Read full review on TripAdvisor   1/12/2012 Vote      
5. If housekeeping had their act together I would have given it a better rating.
"Serious Housekeeping Issues " Read full review on TripAdvisor   1/10/2012 Vote      
6. I finally spoke to housekeeping and the woman apologized, it sounded like she felt very bad and said they had been busy and promised the next day everything would be great.
"Serious Housekeeping Issues " Read full review on TripAdvisor   1/10/2012 Vote      
7. All up the US Grant could be a 5 star experience if management address the housekeeping aspect of the property and the F&B department in order to create more positive guest memories.
"Grand Hotel but lacking in essential guest service " Read full review on TripAdvisor   1/2/2012 Vote      
8. From the staff at the concierge desk, valet, front desk, to housekeeping and room service the service is friendly, helpful and genuine.
"Amazing!! " Read full review on TripAdvisor   11/23/2011 Vote      
9. The carpets were dirty as well as stained, and the woodwork was nicked and furnishings overall tattered a bit, mainly from a lack of maintenance and good housekeeping.
"Not what I expected " Read full review on TripAdvisor   10/29/2011 Vote      
10. Everyone from the receptionists, bell staff, concierge and housekeeping are all very friendly approachable and welcoming.
"Go on spoil yourself....you deserve it! " Read full review on TripAdvisor   10/20/2011 Vote      
   
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