Chateau Sonesta, New Orleans, Staff

OpinionWell's Blog

Home » United States » Louisiana » New Orleans Destinations » New Orleans Hotels » Chateau Sonesta

OpinionWell
Rank

44th

Out of 427

Chateau Sonesta	Average Price: $196 Check Rates

Hotel Class:

800 Iberville Street

New Orleans, 70112 View map

3-Star Hotel Rank: 23 of 125
Average review rating: 3.95

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (117) , MyTravelGuide (66) , Travelocity (8) , TripAdvisor (410) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (14) balcony (79) bar (110) bathroom (92) bed (135) bill (20) breakfast (53) charge (27) check in (63) check out (16) concierge (26) cost (18) deal (34) decor (19) dinner (17) discount (17) fee (13) food (39) front desk (136) gym (12) hotel (852) housekeeping (24) lobby (91) location (317) manager (19) money (18) parking (82) pillow (24) pool (139) price (90) rate (36) recommend (50) restaurant (103) room (1031) room service (50) service (137) sheets (15) shower (32) staff (236) street (337) suite (41) towel (35) tub (17) valet (31) valet parking (20) value (22) view (41) walk (71) water pressure (12) wireless (21)

Staff

Appears in 236 comments.

87% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (9) attentive (8) clean (19) courteous (10) desk (21) excellent (7) friendly (59) good (9) great (28) helpful (64) hotel (57) location (17) nice (30) night (9) pleasant (20) problem (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Would stay again, great location, great staff.

"New Look, New Name - Hyatt French Quarter " Read full review on TripAdvisor 5/21/2012 Vote

2. The location is great, staff was friendly,and our room was huge with an inclosed courtyard off our room!we will definitely stay here again.

"Great Hotel!! " Read full review on TripAdvisor 5/11/2012 Vote

3. The staff are very friendly and welcoming.

"Beware of Construction " Read full review on TripAdvisor 5/5/2012 Vote

4. The staff was friendly as well and with an interior room facing the pool/courtyard there was no late night noise.

"Amazing Location, currently being renovated " Read full review on TripAdvisor 4/23/2012 Vote

5. Yes, there's a confusing walk to the ugly temporary registration 'desk', but all went smoothly, and staff was very helpful.

"Pleasant Experience " Read full review on TripAdvisor 4/22/2012 Vote

6. We were thrilled to stay at the Chateau Bourbon and miss the cheery Good Mornings and Good Nights from the delightful staff.

"Renovation deal of the century! " Read full review on TripAdvisor 4/19/2012 Vote

7. However, the staff went out of their way to help us.

"Nice despite remodeling " Read full review on TripAdvisor 4/16/2012 Vote

8. I'm not a difficult guest and I would have been OK if any of the staff had shown any interest in helping me.

"Avoid this Property " Read full review on TripAdvisor 4/14/2012 Vote

9. The staff was so nice everyone was so helpful.

"Pleasantly surprised! Awesome Hotel " Read full review on TripAdvisor 4/13/2012 Vote

10. We arrived to a very clean and pleasant lobby with friendly staff on reception, we had 2 rooms booked for 3 nights.

"Room good but noise terrible - ask to be on the front not back " Read full review on TripAdvisor 4/5/2012 Vote