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Rank
44th
Out of 427

Chateau Sonesta

Average Price: $196  
 
Hotel Class:
800 Iberville Street
New Orleans, 70112 View map  
3-Star Hotel Rank: 23 of 125
Average review rating: 3.95
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (117) , MyTravelGuide (66) , Travelocity (8) , TripAdvisor (410) , YahooTravel (24)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Bill
Appears in 20 comments. 
66% wrote positive comments about bill
The following words were used in comments with Bill:
cares (4)   charged (4)   convenient (2)   desk (4)   extra (2)   fee (2)   garage (2)   hotel (6)   location (2)   luxurious (2)   need (2)   night (2)   overpriced (2)   park (6)   prompt (2)    
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1. On our final night we were given our invoice which showed 3 additional charges on our bill that needed to be corrected.
"Customer Service needs a make over " Read full review on TripAdvisor   6/9/2011 Vote      
2. The in-room internet through the television did not work very well and I called the front desk after 10 minutes of fiddling around with it and asked her to remove the $10.00 charge for the service off the bill - which she said she would take care of, but did not do.
"This hotel could be great if it only tried just a little harder! " Read full review on TripAdvisor   3/3/2010 Vote      
3. But I have to agree with another reviewer that the billing of this hotel as 'luxury' is quite misleading (at least at this point in time, October 2011).
"Disappointing " Read full review on TripAdvisor   10/26/2011 Vote      
4. I appreciate that hotels get old, and I understand that renovations are needed at times, but to bill a hotel as a 'luxury' hotel when it's in as bad a shape as the Chateau Bourbon, is deceptive advertising.
"Old and Shabby " Read full review on TripAdvisor   10/9/2011 Vote      
5. Also, when you're checking out, check your bill carefully.
"Great location, rooms, and staff. " Read full review on TripAdvisor   8/30/2011 Vote      
6. There were water bottles in the room which we thought were complimentary, but we didn't read the small print which said '3 dollars will be added to your bill for each bottle consumed'.
"big fat haunted rip-off " Read full review on TripAdvisor   7/30/2011 Vote      
7. Still waiting for my last day bill, they would email me.
"It's not the inn on Bourbon " Read full review on TripAdvisor   5/10/2010 Vote      
8. At Primo restaurant, for example, the main course arrived just before the appetizer and the bill some time before the dessert.
"Indifferent - like New Orleans itself " Read full review on TripAdvisor   4/4/2010 Vote      
9. We gave up on the prospect of a decent breakfast at this point and just paid our bill and left.
"This hotel could be great if it only tried just a little harder! " Read full review on TripAdvisor   3/3/2010 Vote      
10. I had to take my bill to the front desk when we left and have them take care of it.
"This hotel could be great if it only tried just a little harder! " Read full review on TripAdvisor   3/3/2010 Vote      
   
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