Chateau Sonesta, New Orleans, Concierge

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Rank

44th

Out of 427

Chateau Sonesta	Average Price: $196 Check Rates

Hotel Class:

800 Iberville Street

New Orleans, 70112 View map

3-Star Hotel Rank: 23 of 125
Average review rating: 3.95

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (117) , MyTravelGuide (66) , Travelocity (8) , TripAdvisor (410) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (14) balcony (79) bar (110) bathroom (92) bed (135) bill (20) breakfast (53) charge (27) check in (63) check out (16) concierge (26) cost (18) deal (34) decor (19) dinner (17) discount (17) fee (13) food (39) front desk (136) gym (12) hotel (852) housekeeping (24) lobby (91) location (317) manager (19) money (18) parking (82) pillow (24) pool (139) price (90) rate (36) recommend (50) restaurant (103) room (1031) room service (50) service (137) sheets (15) shower (32) staff (236) street (337) suite (41) towel (35) tub (17) valet (31) valet parking (20) value (22) view (41) walk (71) water pressure (12) wireless (21)

Concierge

Appears in 26 comments.

72% wrote positive comments about concierge

The following words were used in comments with Concierge:
excellent (2) friendly (4) helpful (10) hotel (4) lobby (2) pleasant (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The noise was never too much of a problem, but if you are a late or light sleeper, then you might want to consider avoiding a stay until the work is done!:)The concierge services were great; Shawn served as a bellman and was an apt host for our stay, and gave wonderful tips for a first-time visitor for such things as where how to use the St.

"Nice Stay near the Heart of the French Quarter " Read full review on TripAdvisor 12/23/2011 Vote

2. The staff at the hotel was very helpful, especially the concierge desk.

"Perfect location, even for a young family " Read full review on TripAdvisor 8/4/2011 Vote

3. We used the concierge on multiple occasions with excellent results.

"Mardi Gras Stay at Chateau Bourbon was GREAT! " Read full review on TripAdvisor 3/9/2011 Vote

4. Concierge and lobby staff very friendly and helpful.

"Spring Break trip to New Orleans " Read full review on Expedia 4/17/2010 Vote

5. The room was clean the concierge were very friendly and Chuck the bartender makes a good drink with some pleasant conversation.

"Not bad at all if you get an interior room. " Read full review on TripAdvisor 4/9/2010 Vote

6. We got helpful information from the concierge.

"Clean, quiet, great location and value but $24 a day for parking " Read full review on TripAdvisor 2/19/2010 Vote

7. The concierge desk was very, very helpful and friendly.

"Perfect location, big comfortable room " Read full review on Expedia 2/9/2010 Vote

8. Charles, the concierge, was VERY helpful.

"Very nice, good location, good rate, superb staff. " Read full review on TripAdvisor 9/9/2009 Vote

9. Service was sketchy - check-in and check out was smooth, but help from the concierge was inconsistent.

"Not for everyone " Read full review on TripAdvisor 4/29/2009 Vote

10. The concierge was much more helpful (wish I`d gotten his name so I could write a thank you letter) but it`s the first gentlman`s actions that stuck with me.

"Nice Facility, Only Fair Service " Read full review on TripAdvisor 1/15/2008 Vote