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Sheraton Universal
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OpinionWell
Rank
16th
Out of 700
Sheraton Universal
Average Price: $215
Check Rates
Hotel Class:
333 Universal Hollywood Drive
Los Angeles, 91608
View map
4-Star Hotel Rank:
9 of 45
Average review rating:
3.1
OpinionWell Value Index:
3
Traveler reviews analyzed:
Expedia
(
35
)
,
Travelocity
(
2
)
,
TripAdvisor
(
444
)
SAFE TO BOOK ?
(2/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
,
Renovation
.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(12)
balcony
(25)
bar
(76)
bathroom
(89)
bed
(71)
breakfast
(137)
charge
(18)
check in
(54)
check out
(25)
closet
(12)
complimentary
(19)
concierge
(50)
cost
(22)
deal
(25)
decor
(15)
dinner
(33)
fee
(11)
food
(62)
freeway
(40)
front desk
(94)
gym
(17)
hotel
(811)
housekeeping
(24)
lobby
(113)
location
(181)
manager
(34)
money
(18)
parking
(107)
pillow
(16)
pool
(131)
price
(57)
rate
(41)
recommend
(43)
refund
(10)
restaurant
(104)
room
(737)
room service
(45)
service
(156)
shower
(23)
shuttle
(134)
staff
(240)
street
(16)
suite
(31)
to park
(11)
towel
(34)
valet
(38)
valet parking
(11)
value
(15)
view
(109)
walk
(212)
See more
Shuttle
Appears in 134 comments.
94% wrote positive comments about
shuttle
The following words were used in comments with
Shuttle:
convenient
(9)
distance
(10)
free
(33)
good
(6)
great
(11)
hotel
(39)
location
(16)
nice
(5)
night
(7)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
They offer a free
shuttle
to the airport (Bob Hope) and have seriously low prices (our rate was $110.00/night:).
"Horrible "
Read full review
on
TripAdvisor
5/10/2012
Vote
2.
Let me start by saying that they seem to focus on customer service from initial e-mails checking to see if your require assistance, etc. We were happy with the cleanliness and proximity to Universal Studios and the free
shuttle
they offer.
"Great location for Universal Studios "
Read full review
on
TripAdvisor
5/5/2012
Vote
3.
You could wait on the free
shuttle
or walk (which seemed to be quicker than waiting on the
shuttle
).
"Nice hotel in an unbeatable location "
Read full review
on
TripAdvisor
4/26/2012
Vote
4.
It is perfect for a trip to universal studios and we walked to the entrance and the city walk rather than use the free
shuttle
.
"Great location for Universal, nice hotel "
Read full review
on
TripAdvisor
4/14/2012
Vote
5.
Convenient
shuttle
to Universal Studios.
"Sheraton saved our vacation! "
Read full review
on
TripAdvisor
4/6/2012
Vote
6.
or can wait for a free
shuttle
every 15 minutes.
"Nothing to complain about at all "
Read full review
on
TripAdvisor
1/4/2012
Vote
7.
The
shuttle
is extremely convenient and handy to get to Universal Studios and CityWalk since it can get a little tiring walking up the steep hill.
"Perfect Location and Great Staff! "
Read full review
on
TripAdvisor
12/21/2011
Vote
8.
The property is very nice , the rooms are clean and spacious and the location is right next to Universal & City Walk with a free
shuttle
that runs all the time.
"Incredible staff, great hotel and location "
Read full review
on
TripAdvisor
11/27/2011
Vote
9.
Took the free
shuttle
up the hill to CityWalk, did Universal's Halloween Haunt Night (get the Front of the Line pass), and walked back to hotel late at night.
"Great location, great hotel! "
Read full review
on
TripAdvisor
11/26/2011
Vote
10.
Universal Studios and City Walk is literally on the door step, there is a free
shuttle
from the hotel that takes you to Universal studios, but you can walk it around five minutes.
"Really good customer service "
Read full review
on
TripAdvisor
11/10/2011
Vote
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