Los Angeles Sofitel, Los Angeles, Service

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Rank

6th

Out of 700

Los Angeles Sofitel	Average Price: $272 Check Rates

Hotel Class:

8555 Beverly Boulevard

Los Angeles, 90048 View map

4-Star Hotel Rank: 4 of 45
Average review rating: 4.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (26) , Travelocity (9) , TripAdvisor (598) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (44) balcony (30) bar (137) bath (44) bathroom (170) bed (183) bill (25) breakfast (115) charge (31) check in (66) check out (28) complimentary (31) concierge (122) cost (25) deal (31) decor (29) dinner (33) food (85) front desk (66) gym (69) hotel (1049) housekeeping (33) lobby (78) location (368) manager (24) money (25) parking (60) patio (16) pillow (22) pool (111) price (88) rate (42) recommend (94) restaurant (274) room (903) room service (66) service (294) shower (182) spa (50) staff (353) street (118) suite (95) towel (28) tub (22) valet (75) valet parking (41) value (26) view (141) walk (117) wireless (39)

Service

Appears in 294 comments.

89% wrote positive comments about service

The following words were used in comments with Service:
excellent (38) exceptional (12) fantastic (14) food (15) free (14) friendly (21) good (34) great (73) helpful (12) hotel (78) location (25) nice (14)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was excellent.

"Excellent hotel- excellent service " Read full review on TripAdvisor 5/9/2012 Vote

2. The breakfast service was excellent but the food quality was a bit disappointing.

"Good location, friendly and professional service " Read full review on TripAdvisor 4/24/2012 Vote

3. Very good service, great room and excellent breakfast.

"Excellent hotel all around " Read full review on TripAdvisor 4/23/2012 Vote

4. I've stayed at other hotels like the SLS but the service isn't comparable.

"Good location,clean rooms, good service but Expedia elite members get nothing " Read full review on TripAdvisor 4/19/2012 Vote

5. From the moment we were greeted by the doorman, to receiving attentative service from the front desk staff we knew that this was a great choice.

"Fabulous stay " Read full review on TripAdvisor 4/12/2012 Vote

6. It was an excellent meal, with first rate service.

"Fabulous stay " Read full review on TripAdvisor 4/12/2012 Vote

7. I mean if McDonalds and the Hampton Inn can offer it for free then surely hotels like the Softel which proud themselves on service can.

"It's a Sofitel! " Read full review on TripAdvisor 4/8/2012 Vote

8. I think it's the best service I've had in a hotel, perhaps ever.

"4.5 stars - thoroughly decent " Read full review on TripAdvisor 3/23/2012 Vote

9. From the check in process to the room service delivery, the staff was very helpful and fast to reply to any demand (they were telling me it was taking 30 minutes for the room service and always delivered before that with a big smile, very good service).

"always good standard at sofitel " Read full review on TripAdvisor 3/17/2012 Vote

10. The room was well-appointed, the bed incredibly comfortable, and service was excellent.

"Centrally located, comfortable, good service " Read full review on TripAdvisor 3/16/2012 Vote