Los Angeles Sofitel, Los Angeles, Front Desk

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Rank

6th

Out of 700

Los Angeles Sofitel	Average Price: $272 Check Rates

Hotel Class:

8555 Beverly Boulevard

Los Angeles, 90048 View map

4-Star Hotel Rank: 4 of 45
Average review rating: 4.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (26) , Travelocity (9) , TripAdvisor (598) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (44) balcony (30) bar (137) bath (44) bathroom (170) bed (183) bill (25) breakfast (115) charge (31) check in (66) check out (28) complimentary (31) concierge (122) cost (25) deal (31) decor (29) dinner (33) food (85) front desk (66) gym (69) hotel (1049) housekeeping (33) lobby (78) location (368) manager (24) money (25) parking (60) patio (16) pillow (22) pool (111) price (88) rate (42) recommend (94) restaurant (274) room (903) room service (66) service (294) shower (182) spa (50) staff (353) street (118) suite (95) towel (28) tub (22) valet (75) valet parking (41) value (26) view (141) walk (117) wireless (39)

Front desk

Appears in 66 comments.

70% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (8) great (4) helpful (8) hotel (11) housekeeping (7) lobby (6) management (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Arrived as restaurant was near closing but front desk kindly helped us to get bags to room and be seated in the restaurant quickly.

"Excellent rooms and location. " Read full review on TripAdvisor 4/5/2012 Vote

2. I was so impressed at the quick check in and polished professionalism of the front desk staff.

"Relax amongst the chaos of Los Angeles " Read full review on TripAdvisor 2/28/2012 Vote

3. Both the Front Desk and Concierge service was very efficient, friendly and helpful.

"Enjoyable stay " Read full review on TripAdvisor 2/18/2012 Vote

4. The girls at the Front desk help us with all our booking for Disneyland and the tour on the bus up town LA and Hollywood.

"The BEST place to stay " Read full review on TripAdvisor 1/12/2012 Vote

5. Attentive front desk with business centre with Apple computers.

"Good experience " Read full review on TripAdvisor 12/16/2011 Vote

6. The hotel staff from the valet to the front desk to the concierge are very friendly and helpfull.

"Excellent location, friendly staff, the best hotel " Read full review on TripAdvisor 11/9/2011 Vote

7. As well, the front desk and concierge were all very attentive during our stay.

"Stylish hotel in West Hollywood! " Read full review on TripAdvisor 11/6/2011 Vote

8. Friendly, helpful tips from the Concierge, front desk, & bellmen.

"Comfortable hotel with superior service... " Read full review on TripAdvisor 10/31/2011 Vote

9. Everything I needed from the front desk, they were very good about assisting with, and everyone was polite.

"No Problems, Great Staff, Good Location " Read full review on TripAdvisor 9/21/2011 Vote

10. Front desk was very accommodating about our early check in at 10:30am even though they were extremely busy upon arrival.

"Decent for the price " Read full review on TripAdvisor 9/1/2011 Vote