InterContinental Houston, Houston, Manager

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Rank

12th

Out of 718

InterContinental Houston	Average Price: $249 Check Rates

Hotel Class:

2222 West Loop South

Houston, 77027 View map

4-Star Hotel Rank: 9 of 30
Average review rating: 3.69

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (12) , MyTravelGuide (770) , Travelocity (4) , TripAdvisor (287) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (17) bar (40) bath (10) bathroom (53) bed (65) breakfast (49) cable (9) charge (37) check in (35) closet (9) complimentary (10) concierge (34) cost (10) deal (17) dinner (19) downtown (10) fee (25) food (44) freeway (11) front desk (56) gym (14) highway (13) hotel (537) lobby (49) location (113) manager (29) mini bar (11) money (12) parking (95) pillow (14) pool (30) price (35) rate (34) recommend (35) restaurant (67) room (442) room service (34) service (141) sheets (17) shower (29) shuttle (12) staff (163) street (8) suite (9) towel (18) valet (22) value (15) view (21) walk (38) wireless (16)

Manager

Appears in 29 comments.

33% wrote positive comments about manager

The following words were used in comments with Manager:
bug (3) cable (5) cares (2) complaints (2) desk (2) generous (2) hotel (10) liked (3) management (30) nice (2) night (5) problem (3) return (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I can't live with an arrogant general manager.

"General Manager, Amber Bradley, arrogant and incompetent " Read full review on TripAdvisor 12/9/2011 Vote

2. There is no general manager to resolve complaints and complaints are met with inaction and surliness.

"Poor service trumps location " Read full review on TripAdvisor 3/4/2009 Vote

3. With the exception of the night manager, Lena, and some of the valet staff and gift shop worker, the staff was unfriendly and cold.

"What an eventful stay " Read full review on TripAdvisor 2/24/2009 Vote

4. On Monday after my visit I called the hotel and talked to another manager about these bites, the more I itch the madder I become because I paid to stay here, I got no satisfaction from him, he said they didn`tt find any bugs and that not taking care of the room on saturday was human error.

"bug bites " Read full review on TripAdvisor 10/24/2007 Vote

5. I promptly asked to speak to a manager, and another person came out and gave us rooms that fit our original reservation (adjacent rooms with king beds).

"Some Good Points, but Expected More " Read full review on TripAdvisor 4/23/2012 Vote

6. When we returned to the hotel that evening we had a note from a manager apologizing for the previous night and the bed was turned down very nicely.

"Multiple issues " Read full review on TripAdvisor 12/31/2011 Vote

7. What bothers me most was the attitude of hotel manager, Amber Bradley.

"General Manager, Amber Bradley, arrogant and incompetent " Read full review on TripAdvisor 12/9/2011 Vote

8. When we returned from the lounge, there was a bottle of cold champagne on ice and chocolate covered strawberries, with a note from the hotel Manager.

"Excellent! " Read full review on TripAdvisor 11/21/2011 Vote

9. Should the managers be reading this, I was in room 2212 - there are things that need to be done there.

"Inconsistent, but still not four star " Read full review on TripAdvisor 10/4/2011 Vote

10. This is an excellent example of this franchise's flagship hotels: easy, rapid, kind, accommodating check-in, concierge and hotel manager/overseer right in the middle of the front lobby, multiple valets, restaurant right up front, excellent and unbiased (conformed with Frommer's ratings) restaurant and other suggestions available, clever names for the bar and the restaurant (actually, the names *are* 'the restaurant' and 'the bar') and nice touches like a free glass of featured wine to preferred members on check-in.

"Houston's Finest Galleria Hotel " Read full review on TripAdvisor 8/25/2011 Vote