The Westin Washington, D.C. City Center, Washington DC, Staff

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Rank

51st

Out of 279

The Westin Washington, D.C. City Center	Average Price: $298 Check Rates

Hotel Class:

1400 M Street NorthWest

Washington DC, 20005 View map

3-Star Hotel Rank: 25 of 58
Average review rating: 3.76

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (36) , Travelocity (27) , TripAdvisor (320) , YahooTravel (25)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (27) bar (70) bath (19) bathroom (63) bed (122) bill (24) breakfast (61) charge (39) check in (69) check out (15) concierge (76) cost (31) deal (19) decor (9) dinner (36) downtown (18) fee (21) food (63) front desk (97) gym (17) hotel (728) housekeeping (21) lobby (107) location (212) maid (9) manager (35) money (15) parking (81) pillow (9) pool (20) price (60) rate (68) recommend (36) restaurant (134) room (734) room service (38) service (119) sheets (10) shower (62) staff (185) street (76) suite (23) to park (9) towel (18) valet (31) valet parking (18) value (17) view (53) walk (99) wireless (22)

Staff

Appears in 185 comments.

93% wrote positive comments about staff

The following words were used in comments with Staff:
clean (16) comfortable (11) concierge (9) courteous (13) desk (23) friendly (54) good (10) great (14) helpful (32) hotel (44) nice (25) pleasant (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff were friendly and super efficient.

"Great location, high standards " Read full review on TripAdvisor 5/10/2012 Vote

2. Carrie gave us a room upgrade with great view of Thomas circle and left strawberries, champagne and a welcome card signed by the staff in our room upon arrival.

"EXCELLENT CUSTOMER SERVICE " Read full review on TripAdvisor 5/2/2012 Vote

3. Check in is always fast and the staff is always friendly and efficient.

"Clean, consistent, quiet " Read full review on TripAdvisor 5/2/2012 Vote

4. The service was very good, except for the outside staff getting cabs.

"Very nice hotel. " Read full review on TripAdvisor 4/24/2012 Vote

5. Westin staff great as usual.

"Perfect " Read full review on TripAdvisor 4/23/2012 Vote

6. The staff were very friendly and effective.

"Three and a half stars...Great location " Read full review on TripAdvisor 4/23/2012 Vote

7. Huge Kudos to the restaurant staff on Easter breakfast.

"Best Stay of our trip " Read full review on TripAdvisor 4/10/2012 Vote

8. The staff makes the hotel even better.

"Best Stay of our trip " Read full review on TripAdvisor 4/10/2012 Vote

9. The staffs were friendly and courteous.

"No Complaints " Read full review on TripAdvisor 4/6/2012 Vote

10. 2) from the front desk to housekeeping to room service to parking/valets--and including the 'service express' phone line, all the staff I interacted with were knowledgeable, very pleasant, and efficient/responsive.

"great location/service/price " Read full review on TripAdvisor 3/30/2012 Vote