The Westin Washington, D.C. City Center, Washington DC, Concierge

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Rank

51st

Out of 279

The Westin Washington, D.C. City Center	Average Price: $298 Check Rates

Hotel Class:

1400 M Street NorthWest

Washington DC, 20005 View map

3-Star Hotel Rank: 25 of 58
Average review rating: 3.76

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (36) , Travelocity (27) , TripAdvisor (320) , YahooTravel (25)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (27) bar (70) bath (19) bathroom (63) bed (122) bill (24) breakfast (61) charge (39) check in (69) check out (15) concierge (76) cost (31) deal (19) decor (9) dinner (36) downtown (18) fee (21) food (63) front desk (97) gym (17) hotel (728) housekeeping (21) lobby (107) location (212) maid (9) manager (35) money (15) parking (81) pillow (9) pool (20) price (60) rate (68) recommend (36) restaurant (134) room (734) room service (38) service (119) sheets (10) shower (62) staff (185) street (76) suite (23) to park (9) towel (18) valet (31) valet parking (18) value (17) view (53) walk (99) wireless (22)

Concierge

Appears in 76 comments.

86% wrote positive comments about concierge

The following words were used in comments with Concierge:
great (9) helpful (23) hotel (7) informative (4) nice (3) night (4) old (5) personable (5) phone (4) recommend (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Finally, the check-in staff and the concierge have all my admiration because it seemed to be a busy weekend but they stayed cool under pressure.

"Great for our weekend stay " Read full review on TripAdvisor 5/2/2012 Vote

2. Ada, the concierge, was very helpful and polite.

"EXCELLENT CUSTOMER SERVICE " Read full review on TripAdvisor 5/2/2012 Vote

3. After having such a great experience talking to the concierge on another trip to Charleston, we decided to ask for their restaurant recommendations.

"Great location for a Washington DC trip " Read full review on TripAdvisor 4/26/2012 Vote

4. Special thanks to the concierge Lynn Jason who was extremely helpful and understanding when my husband took sick and we had to leave early.

"Second great stay at Westin City Center " Read full review on TripAdvisor 3/30/2012 Vote

5. The staff was great especially the Concierge Lynn Jason.

"Excellent concierge services " Read full review on TripAdvisor 3/21/2012 Vote

6. The manager Carrie and concierge Ada were terrific too.

"Treated like Royalty " Read full review on TripAdvisor 3/21/2012 Vote

7. The concierge was super nice to our little almost 3-year-old girl.

"This is the best hotel I have ever stayed at!! And, awesome for kids! " Read full review on TripAdvisor 3/17/2012 Vote

8. Lynn the concierge was fantastic.

"Terrible....not good for families...should let people know that the " blinds" are see through . " Read full review on TripAdvisor 1/25/2012 Vote

9. Lynne the Concierge is very helpful and makes sure you are in good hands.

"Feels like home " Read full review on TripAdvisor 1/9/2012 Vote

10. The concierge and bellman even went out of their way to entertain our 2-year-old son and gave him little presents like bubbles or a small toy.

"Great stay! " Read full review on TripAdvisor 1/3/2012 Vote