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Rank
51st
Out of 279

The Westin Washington, D.C. City Center

Average Price: $298  
 
Hotel Class:
1400 M Street NorthWest
Washington DC, 20005 View map  
3-Star Hotel Rank: 25 of 58
Average review rating: 3.76
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (36) , Travelocity (27) , TripAdvisor (320) , YahooTravel (25)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 97 comments. 
68% wrote positive comments about front desk
The following words were used in comments with Front desk:
cares (6)   charged (6)   concierge (7)   desk (100)   friendly (11)   helpful (8)   hotel (14)   informative (5)   lobby (4)   management (7)   nice (9)   pleasant (6)   price (6)   problem (5)    
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1. Front desk didn't seem that disturbed when I told my story in the morning.
"Found someone's clothes under my bed " Read full review on TripAdvisor   4/16/2012 Vote      
2. I quickly put them in a dry cleaning bag, called the front desk and left them outside my door for pick up.
"Found someone's clothes under my bed " Read full review on TripAdvisor   4/16/2012 Vote      
3. from the valet, bellmen, front desk to housekeeping everyone was outstanding (wish I could remember everyone's names).
"Best Stay of our trip " Read full review on TripAdvisor   4/10/2012 Vote      
4. My AAA rate included a very nice buffet breakfast in a restaurant with a nice atrium-second level location; the Starbucks in the lobby made me a nice nonfat latte, and the front desk was friendly and helpful.
"Overpriced but quiet and well located " Read full review on TripAdvisor   3/29/2012 Vote      
5. In addition, the workout facility was way better than I expected and everyone from the front desk attendant to the room service delivery person to the gentleman out front who called me a cab was pleasant, gracious,helpful and nice.
"Surprised, in a good way. " Read full review on TripAdvisor   3/14/2012 Vote      
6. Well before we went back up I went back to the front desk to make sure that things were corrected.
"Terrible....not good for families...should let people know that the " blinds" are see through . " Read full review on TripAdvisor   1/25/2012 Vote      
7. The front desk staff were pleasant and the housekeeping staff were very friendly and always smiling.
"Average Westin " Read full review on TripAdvisor   1/16/2012 Vote      
8. The front desk was helpful, too, but they often seemed understaffed (lines, waiting, etc.), but once you got to them, they were great.
"Good location, overall pleasant stay " Read full review on TripAdvisor   11/21/2011 Vote      
9. The front desk was attentive.
"Would stay here again - location, friendly service, walkable area " Read full review on TripAdvisor   11/13/2011 Vote      
10. Staff (valet, front desk, etc) were very friendly.
"Excellent (if low rate and you are comfortable walking) " Read full review on TripAdvisor   11/11/2011 Vote      
   
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