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OpinionWell
Rank
71st
Out of 493

Holiday Inn San Francisco

Average Price: $190  
 
Hotel Class:
1300 Columbus Avenue
San Francisco, 94133 View map  
3-Star Hotel Rank: 31 of 110
Average review rating: 3.56
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (65) , MyTravelGuide (1475) , Travelocity (33) , TripAdvisor (771) , YahooTravel (17)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 19 comments. 
33% wrote positive comments about manager
The following words were used in comments with Manager:
complain (2)   desk (5)   guest (2)   hotel (4)   management (19)   night (2)   noise (3)   problem (2)   reception (2)    
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1. When I spoke to the manager she acted like a robot and offered to take my car park fee off.
"Bad experience I wish I had picked somewhere else:( " Read full review on TripAdvisor   8/2/2011 Vote      
2. The next day my friend complained to reception, I explained that if we had known about this work then we would have chosen a different Hotel if we had known in advance, the response was 'see the Manager if you have a complaint'.
"Badly organised Hotel " Read full review on TripAdvisor   2/9/2011 Vote      
3. We notified the hotel that this is not acceptable to us and instead of finding a quick remedy, the guest manager told us that the best thing to do is for him to refund our money and for us to find another hotel.
"Good Location but Horrible Hotel " Read full review on TripAdvisor   4/8/2012 Vote      
4. We called and spoke to the manager and were told that all rooms were booked and that she would find us a new room the next morning and move us to the building that has easier access to their pool and gym.
"Good Location but Horrible Hotel " Read full review on TripAdvisor   4/8/2012 Vote      
5. I didn't return the key to reception quickly enough because the manager took time out from his busy schedule to call me up and scold me for taking too long meaning they couldn't use the room that night but hey, I'd only spent 1500 bucks so who cared if i could sleep or not .
"Basic hotel but very very noisy " Read full review on TripAdvisor   12/19/2011 Vote      
6. We took photos and completed the comment card and asked that it be delivered to the manager.
"Nov 09, 2011 Very Disappointed " Read full review on TripAdvisor   11/13/2011 Vote      
7. My name and phone number were on the card, I have not heard a word from the hotel manager.
"Nov 09, 2011 Very Disappointed " Read full review on TripAdvisor   11/13/2011 Vote      
8. I wanted to show the MOD my bug bites so they could identify the bite marks and get rid of the pest to save future guests the trouble of being bitten there was no manager to speak to.
"Dirty and Poor Customer service. " Read full review on TripAdvisor   10/19/2011 Vote      
9. Check out did not go over well I was told I would speak to a manager there but the desk was closed.
"Dirty and Poor Customer service. " Read full review on TripAdvisor   10/19/2011 Vote      
10. The Manager came, he apologied.
"Very noisy " Read full review on TripAdvisor   6/21/2011 Vote      
   
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