Holiday Inn San Francisco, San Francisco, Front Desk

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Rank

71st

Out of 493

Holiday Inn San Francisco	Average Price: $190 Check Rates

Hotel Class:

1300 Columbus Avenue

San Francisco, 94133 View map

3-Star Hotel Rank: 31 of 110
Average review rating: 3.56

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (65) , MyTravelGuide (1475) , Travelocity (33) , TripAdvisor (771) , YahooTravel (17)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (23) bar (69) bath (11) bathroom (86) beach (97) bed (109) bill (17) breakfast (219) charge (49) check in (104) check out (27) complimentary (11) concierge (54) cost (50) deal (28) decor (16) dinner (18) downtown (30) fee (29) food (76) front desk (87) gym (15) hotel (1245) housekeeping (27) laundry (14) lobby (77) location (549) manager (19) money (48) parking (295) pillow (36) pool (73) price (169) rate (41) recommend (112) restaurant (223) room (1006) room service (17) service (133) shower (22) shuttle (28) staff (312) street (280) suite (11) to park (40) towel (22) value (55) view (97) walk (278) wireless (42)

Front desk

Appears in 87 comments.

68% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (4) arrival (5) clean (4) concierge (10) desk (90) friendly (8) great (4) helpful (17) hotel (11) night (7) rude (4) secure (3) service (10) staff (23) street (3) useful (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. There was a travel assistant in the lobby who helped by answering questions and providing maps and the front desk staff wasa very helpful.

"Great location for downtown SF trips " Read full review on TripAdvisor 5/18/2012 Vote

2. The front desk at the beach were very nice but I was unable to print from the business center there so they sent me 2blocks up to another HI and it didn't work there so they sent me to where I checked in and it didn't work there so I went to front desk.

"Didn't reall enjoy this holiday " Read full review on TripAdvisor 4/23/2012 Vote

3. The attractions were close by and the people at the front desk were too helpful.

"Great Stay " Read full review on TripAdvisor 2/21/2012 Vote

4. I found the front desk friendly and accommodating.

"Would try another hotel next time " Read full review on TripAdvisor 1/15/2012 Vote

5. From the minute we approach the front desk, the staff is very friendly and are very helpful with basic questions or tips.

"Fine Place to stay at the Wharf " Read full review on TripAdvisor 11/1/2011 Vote

6. The front desk was very helpful and friendly.

"Couldnt be better! " Read full review on TripAdvisor 10/24/2011 Vote

7. Front desk personnel were great in helping out.

"Average Place " Read full review on TripAdvisor 10/24/2011 Vote

8. Our access cards to both the room and the parking lot didn't initially work, whilst the front desk attended to fixing the cards there was no apology for the inconvenience.

"Fell short of expectations " Read full review on TripAdvisor 10/10/2011 Vote

9. The front desk did a great job of keeping the flowers I had delivered for a surprise for our anniversary hidden until i had a chance to sneek down and get them.

"Nice hotel, great location! " Read full review on TripAdvisor 9/24/2011 Vote

10. We arrived late at night, tired from our trip and were greeted by a very friendly front desk staff.

"Good value for money-- great location " Read full review on TripAdvisor 9/2/2011 Vote