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Rank
48th
Out of 493

Carlton Hotel San Francisco

Average Price: $156  
 
Hotel Class:
1075 Sutter Street
San Francisco, 94109 View map  
3-Star Hotel Rank: 15 of 110
Average review rating: 4.33
OpinionWell Value Index: 8
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (93) , MyTravelGuide (38) , Travelocity (40) , TripAdvisor (923) , YahooTravel (16)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 13 comments. 
100% wrote positive comments about concierge
The following words were used in comments with Concierge:
enthusiastic (2)   friendly (2)   guest (2)   helpful (6)   hotel (4)   night (4)    
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1. When we checked in, the concierge, Theo was awesome.
"A great place to stay! " Read full review on TripAdvisor   12/16/2011 Vote      
2. The check staff and concierge was really friendly and so helpful,we even thought they might moonlight as comedians.
"Quirky and Individual " Read full review on TripAdvisor   8/13/2011 Vote      
3. Recently had the pleasure of staying in this establishment, right from the concierge welcoming us and making us feel at home this hotel hit the spot.
"What a little gem " Read full review on TripAdvisor   12/3/2010 Vote      
4. The staff were all helpful, and the concierge was enthusiastic and gladly helped us plan our excursions and transportation.
"Unique and Welcoming " Read full review on TripAdvisor   9/7/2010 Vote      
5. The staff were all helpful, and the concierge was enthusiastic and gladly helped us plan our excursions and transportation.
"Unique and Welcoming " Read full review on TripAdvisor   9/7/2010 Vote      
6. All the concierges were beyond friendly and helpful.
"A Pleasant Surprise-But beware the slanted tub!! " Read full review on TripAdvisor   3/17/2010 Vote      
7. Theo the concierge was brilliant and did everything he could to ensure our stay was a happy one.
"Loved the atmosphere and the staff " Read full review on TripAdvisor   11/18/2008 Vote      
8. I understand these things happen, but when they do I think it's incumbent on the concierge to not question why I waited a night to report it (I understand the curiosity, certainly, but they're in a service business).
"Decent hotel... except for the bed bugs " Read full review on TripAdvisor   1/24/2012 Vote      
9. When I explained I was a guest at the hotel and that there were bed bugs in my room the night before, the concierge asked why I hadn't said anything before.
"Decent hotel... except for the bed bugs " Read full review on TripAdvisor   1/24/2012 Vote      
10. Originally, before knowing I was a current guest, the concierge said there were no rooms available.
"Decent hotel... except for the bed bugs " Read full review on TripAdvisor   1/24/2012 Vote      
   
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