Essex Inn Chicago, Chicago, Front Desk

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Rank

49th

Out of 415

Essex Inn Chicago	Average Price: $225 Check Rates

Hotel Class:

800 South Michigan Avenue

Chicago, 60605 View map

3-Star Hotel Rank: 18 of 73
Average review rating: 3.38

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (72) , MyTravelGuide (5) , TripAdvisor (421) , YahooTravel (48)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (12) bar (51) bath (20) bathroom (121) bed (73) bill (12) breakfast (84) charge (21) check in (31) cost (34) deal (18) deck (16) decor (17) dinner (12) downtown (53) fee (15) fitness room (12) food (55) front desk (57) gym (25) hotel (716) lake (48) lobby (46) location (226) manager (15) money (34) parking (54) pillow (17) pool (215) price (103) rate (35) recommend (49) restaurant (129) room (709) sauna (17) service (93) sheets (12) shower (50) shuttle (104) staff (215) street (59) suite (42) towel (18) tub (21) valet (11) valet parking (16) value (38) view (94) walk (127) wireless (20)

Front desk

Appears in 57 comments.

86% wrote positive comments about front desk

The following words were used in comments with Front desk:
best (3) desk (58) fabulous (2) friendly (4) great (4) helpful (7) hotel (14) luggage (3) need (5) pleasant (3) polite (2) pool (2) reservation (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel's location is awesome, and the front desk girl was nice enough.

"small place but comfy. Parking fees sucks though " Read full review on TripAdvisor 4/7/2012 Vote

2. Late night front desk staff was friendly and inviting.

"Good room at a good price for the location " Read full review on TripAdvisor 3/6/2012 Vote

3. There wasn't one in there but the LOVELY Nicoleta at the front desk lent me hers.

"A+ for customer service " Read full review on TripAdvisor 10/29/2011 Vote

4. All front desk staff were helpful but Doug was outstanding.

"Very Pleasant Stay " Read full review on TripAdvisor 10/29/2011 Vote

5. It was very convenient the hotel laundry and dryer service and the front desk was more than happy to exchange money for quarters.

"A great place to stay for a family or friends trip to Chicago " Read full review on TripAdvisor 7/28/2011 Vote

6. What I got was excellent front desk service from the start.

"Great Hotel in Superb Location " Read full review on TripAdvisor 7/10/2011 Vote

7. The front desk staff were very pleasant although besides checking in and checking out we didn't need them too much.

"Great if u wanna be roasted like a turkey! " Read full review on TripAdvisor 4/6/2011 Vote

8. The front desk staff was very pleasant and efficient.

"Good value in the South Loop " Read full review on TripAdvisor 9/19/2010 Vote

9. The front desk staff was very pleasant and efficient.

"Good value in the South Loop " Read full review on TripAdvisor 9/19/2010 Vote

10. The front desk staff was great in getting it all worked out.

"Great Location, Great Staff, Family Friendly, Awesome Weekend. " Read full review on TripAdvisor 9/13/2010 Vote