Renaissance Chicago, Chicago, Valet

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Rank

52nd

Out of 415

Renaissance Chicago	Average Price: $325 Check Rates

Hotel Class:

1 West Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 24 of 39
Average review rating: 4.38

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (34) , MyTravelGuide (803) , Travelocity (7) , TripAdvisor (386) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Valet

Appears in 20 comments.

50% wrote positive comments about valet

The following words were used in comments with Valet:
great (3) guest (2) helpful (6) hotel (7) negative (2) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The valet guys were very helpful with directions.

"Excellent Location-First Time In Chi-Town " Read full review on TripAdvisor 5/2/2012 Vote

2. excellent reception staff and valet service .

"Room with a View " Read full review on TripAdvisor 1/7/2012 Vote

3. Although the hotel was clean and John, the parking valet was super nice and VERY helpful, we really weren't happy with the hotel.

"Total Rip-off !! " Read full review on TripAdvisor 5/3/2010 Vote

4. If we hesitated at all as we walked out of the front door, one of the valet swould offer to help us figure out where we were going - they gave us great recommendation on dinner one night, and helped us get our bearings several times - they seemed to be genuinely interested in helping guests have a good time.

"Terrific Hotel " Read full review on TripAdvisor 8/17/2007 Vote

5. $52 a night for valet service.

"Wicked location on Wacker... " Read full review on TripAdvisor 1/1/2012 Vote

6. Room service arrived quick and was piping hot, parking valet was quicker than I expected for a city hotel given it's size.

"A new favorite in Chicago " Read full review on TripAdvisor 8/11/2011 Vote

7. Only negative may length of time waiting for valet.

"Always a great stay, great location " Read full review on TripAdvisor 8/4/2011 Vote

8. The person at the window said the valet had our keys and our car would be up shortly.

"Terrible service - Overpriced " Read full review on TripAdvisor 6/20/2010 Vote

9. When we picked up our car from valet the next morning, we waited approximately 20-30 minutes before we went and asked what the hold up was.

"Terrible service - Overpriced " Read full review on TripAdvisor 6/20/2010 Vote

10. It was at that point that we noticed our keys hanging on the wall and informed them that in fact the valet did not have our keys.

"Terrible service - Overpriced " Read full review on TripAdvisor 6/20/2010 Vote