Home » United States » Illinois » Chicago Destinations » Chicago Hotels » Renaissance Chicago
Back to search results
OpinionWell
Rank
52nd
Out of 415

Renaissance Chicago

Average Price: $325  
 
Hotel Class:
1 West Wacker Drive
Chicago, 60601 View map  
4-Star Hotel Rank: 24 of 39
Average review rating: 4.38
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (34) , MyTravelGuide (803) , Travelocity (7) , TripAdvisor (386) , YahooTravel (22)
SAFE TO BOOK ? (1/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 13 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
inconvenient (2)   informative (3)   management (13)   poor (2)   rating (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. The manager did a good job--but it should not be my inconvenience to move--when the hotel could reasonably predict a loud night since they put certain types of people (poor priceliner's) in the same area.
"Good " Read full review on TripAdvisor   5/17/2012 Vote      
2. When we checked in, we were helped by Nick, the front desk manager.
"Top Quality In the Heart of Chicago " Read full review on TripAdvisor   7/16/2011 Vote      
3. When I said that I didn't feel like I should have to pay the full rate of $524, the manager was summoned but he did not proactively offer any remedy to cure my dissatisfaction.
"Service doesn't match Luxury hotel rates " Read full review on TripAdvisor   4/23/2012 Vote      
4. The manager calls me back in my room to inform me that it was their mistake, the apologized but were not going to fix the rate.
"So bad I had to write my first review " Read full review on TripAdvisor   4/8/2012 Vote      
5. Front desk person could not fix it, so she informs me the manager will be contacted.
"So bad I had to write my first review " Read full review on TripAdvisor   4/8/2012 Vote      
6. I called for the manager who moved us to a different room.
"Great location, inconsistent housekeeping " Read full review on TripAdvisor   12/27/2011 Vote      
7. Suffice to say that we had to get a manager involved to have drinks and appetizers from other patrons removed from our tab.
"Very Accommodating Staff " Read full review on TripAdvisor   8/13/2011 Vote      
8. I was told that the manager was calling me from a different line so I was instructed to hang up and they would be calling me immediately.
"Terrible service - Overpriced " Read full review on TripAdvisor   6/20/2010 Vote      
9. It finally reached 4:45pm and I called the front desk and asked to speak to a manager because I was so displeased with the arrangements (or lack there of).
"Terrible service - Overpriced " Read full review on TripAdvisor   6/20/2010 Vote      
10. He even spoke to the manager.
"Don`t Stay at this Hotel!!! " Read full review on TripAdvisor   8/4/2008 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved