Renaissance Chicago, Chicago, Concierge

OpinionWell's Blog

Home » United States » Illinois » Chicago Destinations » Chicago Hotels » Renaissance Chicago

OpinionWell
Rank

52nd

Out of 415

Renaissance Chicago	Average Price: $325 Check Rates

Hotel Class:

1 West Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 24 of 39
Average review rating: 4.38

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (34) , MyTravelGuide (803) , Travelocity (7) , TripAdvisor (386) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (18) bar (74) bathroom (94) bed (79) bill (10) breakfast (66) charge (22) check in (51) concierge (55) cost (14) deal (12) decor (10) dinner (22) downtown (71) fee (10) fitness center (13) food (62) front desk (56) gym (9) hot tub (15) hotel (648) housekeeping (17) lake (24) lobby (91) location (260) lunch (11) manager (13) money (14) parking (36) pillow (19) pool (68) price (45) rate (54) recommend (44) restaurant (119) room (580) room service (29) service (132) shower (40) spa (16) staff (156) steam (13) street (49) suite (31) towel (23) tub (9) valet (20) value (18) view (180) walk (117)

Concierge

Appears in 55 comments.

81% wrote positive comments about concierge

The following words were used in comments with Concierge:
best (4) breakfast (9) busy (5) desk (5) floor (5) food (3) great (3) helpful (10) hotel (6) lounge (13) nice (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Services and offerings in the concierge lounge were also excellent.

"Outstanding Hotel and Staff " Read full review on TripAdvisor 4/12/2012 Vote

2. concierge / navigator service was friendly but could use a boost.

"Room with a View " Read full review on TripAdvisor 1/7/2012 Vote

3. The concierge level offerings are popular and generous.

"Great location " Read full review on TripAdvisor 10/31/2011 Vote

4. If you are a MR member, concierge lounge food is great.

"Great location " Read full review on TripAdvisor 8/17/2011 Vote

5. Highly recommend the hotel concierge service.

"Best location for business and fun in downtown... " Read full review on TripAdvisor 8/16/2011 Vote

6. The staff at this hotel were very friendly, especially the concierge staff who went out of their way to help us.

"Great hotel, great concierge service. " Read full review on TripAdvisor 7/27/2011 Vote

7. Front desk staff and concierge were equally nice.

"GREAT Location and the best staff... " Read full review on TripAdvisor 7/27/2011 Vote

8. I was put on the top floor on the Concierge Level, very nice upgrade.

"Very Nice Hotel in the Heart of Chicago. Would return! " Read full review on TripAdvisor 7/23/2011 Vote

9. The lounge even had a free business center for only the concierge level guests.

"A must-stay hotel!!! " Read full review on TripAdvisor 7/16/2011 Vote

10. Wonderful concierge.

"Outstanding Chicago Hotel " Read full review on TripAdvisor 7/11/2011 Vote